I haven't asked for any service. However I will contact them, as I hope my pants are a faulty product
Ida
Long Tall Sally
11 days ago
We're sorry to hear you're disappointed with the quality of your trousers and apologise for any inconvenience caused.
We've now sent you an email with links and information on how to return the item if you believe it is faulty.
Thank you for bringing this to our attention, and we're sorry your experience hasn't met expectations.
0
Partajați
TA
Tanja
Verificată de Feefo
DEU
11 days ago
Ce a spus Tanja despre Long Tall Sally:
Sehr schneller Versand!
0
Partajați
Client de încredere
Verificată de Feefo
11 days ago
Items designed for tall people but some odd design choices.
Easy to do a click and collect.
Michelle
Long Tall Sally
11 days ago
Thank you for sharing your feedback! 💗 We’re glad to hear you found our Click & Collect service easy to use. We’re sorry that some of the design choices weren’t quite to your taste, and we appreciate you taking the time to share your thoughts with us. We’ll pass your feedback on to our team as we’re always looking for ways to improve our styles and customer experience. 😊
0
Partajați
Client de încredere
Verificată de Feefo
11 days ago
On Trend
Prompt & efficient delivery
0
Partajați
Client de încredere
Verificată de Feefo
11 days ago
Always Beautiful.
Arrived next day. Well packed and lovely. Easy to order. Live the ling lengths.
0
Partajați
DT
Daniela Twellmeier
Verificată de Feefo
11 days ago
Ce a spus Daniela Twellmeier despre Long Tall Sally:
Bester Shop
Gut.
Hoffe werden wieder ein Teil in der EU, damit das einkaufen noch besser wird.
Vermisse die Shops in Deutschland.
0
Partajați
AK
Amna Kashif
Verificată de Feefo
GBR
11 days ago
Ce a spus Amna Kashif despre Long Tall Sally:
Definitely buy again
Outstanding service, really fast delivery, and excellent packaging.Very happy with my purchase
0
Partajați
CM
Carolyn Mitchell
Verificată de Feefo
GBR
11 days ago
Ce a spus Carolyn Mitchell despre Long Tall Sally:
Tweed trousers
Service is always excellent
0
Partajați
Client de încredere
Verificată de Feefo
12 days ago
Horrible experience
horrible, charged $22 for a return from the US without letting me know they would do this and I had to prepay $22 on top of the original purchase price to even be authorized a return. I mailed it...
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Michelle
Long Tall Sally
11 days ago
We’re very sorry to hear about your disappointing experience with Long Tall Sally. We understand how frustrating it must be to incur unexpected return costs and then have to wait for your refund.
We can see that your return was sent by you on 02/10/2026. As your parcel is being returned to our UK warehouse, we kindly ask that you allow up to 28 days for your return to arrive and for your refund to be processed and issued.
We apologise for any inconvenience caused and appreciate your patience and understanding while we await the arrival of your return.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.