Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

LemonSalt Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/lemonsalt | Feefo

Afișarea tuturor 979 recenziilor

Client de încredere

Verificată de Feefo

1 month ago

All Good

Excellent service.

Lemon Salt Admin

LemonSalt

12 days ago

Hi Mark, thank you for your kind feedback! We’re really pleased to hear you were happy with the service and that everything arrived as expected. It’s great to know you enjoyed the balsamic vinegar, florentines, and olive oil. We truly appreciate you taking the time to share your thoughts and hope to see you again soon!

Evaluări de produse

Data achiziției: 01/04/2026

Client de încredere

Verificată de Feefo

1 month ago

Great range and speedy delivery

Great range and speedy delivery.

Lemon Salt Admin

LemonSalt

12 days ago

Hi Minnie, thank you so much for your lovely feedback! We’re really glad you were happy with both our range and the speedy delivery. It’s great to hear you enjoyed the products too, and we truly appreciate you taking the time to share your thoughts and hope to welcome you back again soon.

Evaluări de produse

Data achiziției: 30/03/2026

Jack Mansfield

Verificată de Feefo

1 month ago

Ce a spus Jack Mansfield despre LemonSalt:

Top marks for products and service

Lemon Salt service is really excellent. I've been a customer of theirs for about 3 years. They h.ave a great way of keeping their product range evolving and interesting. Delivery and reliability is...

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Lemon Salt Admin

LemonSalt

12 days ago

Hi Jack, thank you for such a fantastic review! We really appreciate your continued support over the years, it means a lot to us. We're delighted to hear you've been enjoying both our service and evolving product range, and that everything from delivery to reliability has met your expectations. Great to hear you loved the Black Cherry Colomba as well, we agree, it’s a special one! Thanks again for your kind words, and we look forward to serving you again soon.

Evaluări de produse

Data achiziției: 29/03/2026

Client de încredere

Verificată de Feefo

1 month ago

Easter egg

Because of the previous reason explained.

Lemon Salt Admin

LemonSalt

12 days ago

Hi Vasiliki, thank you for your feedback and we’re very sorry to hear about your experience. This is certainly not the standard we aim to provide. We sincerely apologise for the issue with the expired biscuits included in your order, as well as the delay in our response to you. We understand how frustrating this must be and appreciate you bringing it to our attention. We will be looking into this matter internally to ensure it doesn’t happen again. Please rest assured that we will follow up on your case as a priority and make this right for you. Thank you for your patience.

Evaluări de produse

Data achiziției: 29/03/2026

Eduardo Martins

Verificată de Feefo

1 month ago

Ce a spus Eduardo Martins despre LemonSalt:

(As before)

Evaluări de produse

Lemon Salt Admin

LemonSalt

12 days ago

Hi Eduardo, thank you for your feedback. We’re really sorry to hear that your Easter eggs arrived damaged. We completely understand how disappointing that must have been. While this may have occurred during transit, it’s still not the experience we want for our customers. As this was a seasonal item and some time has passed since the order, we’re unfortunately unable to offer a replacement, but we truly appreciate you bringing this to our attention and will continue working with our delivery partners to minimise issues like this. We’re glad to hear you enjoyed the panettone gift, and we hope to provide a better experience on your next order.

Data achiziției: 28/03/2026

Client de încredere

Verificată de Feefo

1 month ago

Brilliant and so fast!

Lemon Salt Admin

LemonSalt

12 days ago

Hi Marian, thank you so much for your kind review! We’re delighted to hear that you were happy with both the speedy delivery and the tahini, and we really appreciate your support and hope to see you again soon!

Evaluări de produse

Data achiziției: 25/03/2026

Client de încredere

Verificată de Feefo

1 month ago

Rubbish

Item not received! No communication from either LemonSalt or Evri

Lemon Salt Admin

LemonSalt

12 days ago

Hi Laura, We’re really sorry to hear about your experience and the lack of communication at the time — this certainly isn’t the standard we aim for. We can see this order was placed some time ago, and we’re sorry this wasn’t resolved properly back then. If this is still outstanding in any way, please do reach out to us at contact@lemonsalt.co.uk and we’ll make it right as quickly as possible. We appreciate your feedback as it helps us improve, and we apologise again for the frustration caused.

Evaluări de produse

Data achiziției: 27/03/2026

Byron Hamilton

Verificată de Feefo

GBR

1 month ago

Ce a spus Byron Hamilton despre LemonSalt:

Service was ok apart from the item being damaged and poorly packaged

Lemon Salt Admin

LemonSalt

12 days ago

Hi Byron, Thank you for your feedback, and we’re really sorry to hear that your items arrived damaged, this is certainly not the standard we aim for, and we appreciate you bringing it to our attention. We can see this order was placed some time ago, and we’re sorry this wasn’t picked up and resolved at the time. We’ve since reviewed our packing processes to help prevent this happening again. If this was never resolved for you, please do get in touch with us at contact@lemonsalt.co.uk and we’ll be happy to put things right. Thanks again for your feedback.

Evaluări de produse

Data achiziției: 19/03/2026

Client de încredere

Verificată de Feefo

1 month ago

Lovely egg cups and quick service

Items in stock and delivered promptly

Evaluări de produse

Data achiziției: 18/03/2026

ANDREW BLUNDY

Verificată de Feefo

GBR

1 month ago

Ce a spus ANDREW BLUNDY despre LemonSalt:

Excellent

Evaluări de produse

Data achiziției: 18/03/2026

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Feefo Trusted Service Awards

Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.

Ce sunt Trusted Service Awards

De ce să ai încredere în evaluările Feefo?

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LemonSalt Recenzii

Giuseppe Giusti 1 Silver Medal Cubic Balsamic Vinegar of Modena (250ml)Mai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluiGood balsamic vinegar for salads.

Maison De Florentines Milk Chocolate & Salted Caramel Florentines (400g)Mai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluiA lovely gift.

Frantoio Muraglia Intense Fruity Coratina Extra Virgin Olive Oil - Lobster Pop Art (500ml)Mai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluiGreat olive oil in a very attractive container. Made an excellent gift.

Lazzaroni Chiostro Di Saronno Classic Mini Panettone (100g)Mai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluia sweet freebie

Geeta's Premium Mango Chutney - Medium (1.5kg)Mai multe recenzii pentru acest produs (4)Vizualizați site-ul web al produsuluiGreat value for a huge jar

Terra Delyssa Organic Extra Virgin Olive Oil (1Lx2)Mai multe recenzii pentru acest produs (7)Vizualizați site-ul web al produsuluiGreat value for this olive oil

Chattra Sufi Zafu Meditation CushionMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluiBeautiful cushion and great value food I also ordered

Vergani Sicily Range - Black Cherry Colomba (750g)Mai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluiAbsolutely delicious and really wish this was available all year 🤣🤣

Bodrum Hulled Tahini Sesame Seed Paste (900g)Mai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluiAll done a tick clickity-click! No sooner ordered than delivered in a matter of moment, so it seemed. Brilliant service and deeelicious tahini.

Love Corn Sea Salt (30x20g)Mai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluiItem not received!!! No communication from Leon Salt or from Evri. I phoned Lemon Salt this morning about our non delivery and they could not give me an update

Kinder Maxi Surprise Disney Princess Extra Large Easter Egg (320g)Mai multe recenzii pentru acest produs (2)Vizualizați site-ul web al produsuluiItem was broken when it was delivered poorly packaged

Caroline Gardner Flower Heart Egg Cups (Set of 2)Mai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluiLovely egg cups, delivered in good time

Terra Delyssa Organic Extra Virgin Olive Oil (1Lx2)Mai multe recenzii pentru acest produs (7)Vizualizați site-ul web al produsului

Cum sunt colectate evaluările Feefo?

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