The person I spoke to was very helpful, polite and patient. Cost of policy was less than I thought. Very pleased all round!
Leisure Guard Travel Insurance
Leisure Guard Travel
2 years ago
Thank you for your feedback.
I am pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard Team
Data achiziției: 07/05/2024
0
Partajați
Client de încredere
2 years ago
Had some problems with names but sorted quickly
Matt
Leisure Guard Travel
2 years ago
Thank you for your feedback.
I understand that there was a situation where the lead passenger name and additional traveller were the same and we are currently investigating how this happened. I apologise for any inconvenience caused but can see this has been resolved now.
I trust that you have received revised policy documents showing this but if you need any further assistance, please do not hesitate to contact us.
Regards
Leisure Guard team
Matt
Leisure Guard Travel
2 years ago
Further to the above, i have been speaking with the price comparison site you purchased the policy from and they have advised the issue occurred due to a browser autofill on their end which they are working on at the moment to address.
It would therefore seem that the problem occurred outside of Leisure Guards control so with this in mind, can you confirm that the rating provided reflects the overall service received at the point of purchase? If so, please let us know of any other issues or if you were happy with the service, please re-rate the review based on this.
Regards
Leisure Guard team
Client de încredere
2 years ago
Thanks for sorting this
Data achiziției: 03/05/2024
0
Partajați
MD
Miss Emma Dawson
Doncaster
2 years ago
Ce a spus Miss Emma Dawson despre Leisure Guard Travel:
Great price for cover. Made a mistake and they were easy to contact and amend a date of birth. Not gone on holiday yet, hopefully I won't have to use the insurance but I'm glad to know what I'm...
Vizualizați mai multe
Leisure Guard Travel Insurance
Leisure Guard Travel
2 years ago
Thank you for your feedback.
I am pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard Team
Data achiziției: 07/05/2024
0
Partajați
MP
Mr Ian Price
2 years ago
Ce a spus Mr Ian Price despre Leisure Guard Travel:
Quick easy to use and great value
Leisure Guard Travel Insurance
Leisure Guard Travel
2 years ago
Thank you for your feedback.
I am pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard Team
Data achiziției: 05/05/2024
0
Partajați
Client de încredere
2 years ago
Called to make an amendment through really quickly and then so helpful
Leisure Guard Travel Insurance
Leisure Guard Travel
2 years ago
Thank you for your feedback.
I am pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard Team
Data achiziției: 04/05/2024
0
Partajați
Client de încredere
2 years ago
Very clear to understand what was asked. We are old, so very nervous with the internet, so was good!
Leisure Guard Travel Insurance
Leisure Guard Travel
2 years ago
Thank you for your feedback.
I am pleased to see the score given, but the initial review invite was designed to capture your comments on the actual purchase of the policy and not the complete end to end claims process so can you confirm that the rating provided reflects the overall service received at the point of purchase? If so, please let us know of any other issues or if you were happy with the service, please re-rate the review based on this.
Regards
Leisure Guard team
Leisure Guard Travel Insurance
Leisure Guard Travel
2 years ago
My apologies as the recent message was sent in error.
I would like to thank you for your feedback.
I am pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard Team
Data achiziției: 06/05/2024
0
Partajați
Client de încredere
2 years ago
Too soon
Matt
Leisure Guard Travel
2 years ago
Thank you for your feedback.
I am pleased to see the score given, but the initial review invite was designed to capture your comments on the actual purchase of the policy and not the complete end to end claims process so can you confirm that the rating provided reflects the overall service received at the point of purchase?
If so, please let us know of any other issues or if you were happy with the service, please re-rate the review based on this.
Regards
Leisure Guard team
Data achiziției: 03/05/2024
0
Partajați
MM
Mr Robert Mcnally
Wishaw
2 years ago
Ce a spus Mr Robert Mcnally despre Leisure Guard Travel:
Thank you for your feedback.
I am pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard Team
Data achiziției: 03/05/2024
0
Partajați
MW
Miss Sharon Williams
Warrington
2 years ago
Ce a spus Miss Sharon Williams despre Leisure Guard Travel:
Thank you for your feedback.
I am pleased to see that you're happy with the service received and grateful that you took the time to leave us a review. If you need to contact us at any point, our details are in your policy documentation.
Regards
Leisure Guard Team
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
