the hose and vacuum head don't stay connected without a hose clamp
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello Kim! We're sorry that you aren't satisfied with your purchase. If you would like assistance with this issue or to speak with a technician, we encourage you to contact our team of customer support experts at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST. Thank you for your feedback!
KP
kim peterson
3 years ago
I put a clamp on it and solved it myself. The pole i ordered does not stay extended. The reason i bought the better one i would have expected it to be of better quality.
Rachel Jennetti
Poolsupplies.com
3 years ago
Hi again, Kim! We're sorry about this issue, but we are happy you were able to fix it! If you would like assistance with your order, we encourage you to contact our customer support team, since this is not a typical issue with this product. Thank you!
The system is less than a year old and it has quit working
Rachel Jennetti
Poolsupplies.com
3 years ago
Hi, Julie! This isn't typical for this saltwater system. We would love to speak with you regarding your order! Please contact our team of customer support experts at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST for assistance. Thank you for your feedback!
Evaluări de produse
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello Julie! This is not typical for this item, and we would love to speak with you about your order. Our team of customer support experts is available at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST to help. Thank you for your feedback!
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.