I have a problem with the product I bought. I emailed them, and they got right back to me, which is very good, but I'm having to go through a lot of hoops to prove to them the product is not big...
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Rachel Jennetti
Poolsupplies.com
3 years ago
Hello! We apologize for the back-and-forth between you and our customer service representative. We take pride in getting all the information we need to troubleshoot the issue with each of our customers so that each interaction is personal and tailored to the customer and situation. Thank you for your feedback, I have brought this up with our Customer Service lead.
Evaluări de produse
Rachel Jennetti
Poolsupplies.com
3 years ago
Hi there! We are sorry you felt your customer service experience was not up to your standards. We take pride in getting all the information we can so that we can make informed decisions about our ticket process. I have brought your suggestions up with our Customer Service leads, and we appreciate your feedback!
Had exactly what I needed and shipped the same day I ordered. They beat the prices and selection of my local and regional vendors.
Tyler Jones
Poolsupplies.com
3 years ago
Thank you for choosing PoolSupplies.com!
Evaluări de produse
Tyler Jones
Poolsupplies.com
3 years ago
Thank you so much for taking the time out to leave this great review.
Tyler Jones
Poolsupplies.com
3 years ago
Happy Swimming!
Data achiziției: 01/09/2023
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Verificată de Feefo
Yonkers NY
3 years ago
Ce a spus Donna despre Poolsupplies.com:
We have been using your company for about 4 years now. We called and talked to a very knowledgeable customer service or tech person. We got a new cover that the sun didn’t get through then the pool...
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Tyler Jones
Poolsupplies.com
3 years ago
We work hard to meet expectations like yours and we're happy to hear we hit the mark for you! Thank you for the kind words.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
