Excellent customer service and support, nothing is too much trouble.
Roger
Leasepoint
4 years ago
Thanks for the kind review. Really pleased you are happy with our service. Enjoy the car!.
Data achiziției: 30/05/2022
0
Partajați
Client de încredere
Verificată de Feefo
4 years ago
Good communication with the delayed production schedule challenges. Car was exactly as ordered.
Many thanks
Roger
Leasepoint
4 years ago
Thank you for your patience with the protracted delays across the industry just now. We are pleased you found our service to be good, and we hope to assist you again.
Did what they said: Negotiated a seamless change from the old to new vehicle
Responded well to various emails.
Roger
Leasepoint
4 years ago
Thanks for the kind review Douglas. Great to hear!
Data achiziției: 25/01/2022
0
Partajați
MB
Mark Bridgewater
Verificată de Feefo
4 years ago
Ce a spus Mark Bridgewater despre Leasepoint:
A very personal and efficient service with clear communication and attention to detail. I am a long term customer who is pleased with the service.
Roger
Leasepoint
4 years ago
Thanks for your long term custom, and the great review, Mark! - We hope you enjoy this amazing car!
Data achiziției: 13/11/2021
0
Partajați
KN
Kingsdown Nurseries
Verificată de Feefo
4 years ago
Ce a spus Kingsdown Nurseries despre Leasepoint:
Fantastic team, kept us updated and always ready to help - highly recommend.
Roger
Leasepoint
4 years ago
Brilliant to hear, thanks Nathan - We hope you enjoy this amazing car. A small note of caution though, I had the same exact car delivered on September 1st, and stolen on 20th October. They are apparently sought after on the Black market, so please make sure the security surrounding it is good!
Very fast response and good communication levels with all staff involved. Only hiccup was that the 'NCO' wheels didn't get onto the order and vehicle arrived with incorrect wheels. The dealer is...
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Roger
Leasepoint
4 years ago
Thanks for the review Vernon, and it is a shame that there was a mix up on the alloys for your car - this is highly unusual. We did specify the alloys required with our dealer, but there was an error made. This was straight away resolved for you with our dealer ordering the correct alloys with no charge to you.
Still, not an ideal experience for you I appreciate, so my apologies. Sometimes it is when things go a little wrong (very rare for us thankfully or else I would be even more Grey!) that you get to find out what sort of service is on offer, and I feel confident that with the dealer, we have provided a five star response to this human error.
Thank you for your order, we really appreciate it - and if we can assist with anything during your lease, please let us know.
Regards,
Roger
VM
Vernon Milner
4 years ago
Roger - Agree, it has been handled extremely well by the dealer. Unfortunately, we're human! Won't stop me using Leasepoint again as you know I have done many times before.
Roger
Leasepoint
4 years ago
This is the main thing, phew! - Thanks Vernon - speak again soon.
Data achiziției: 26/10/2021
0
Partajați
KB
Kevin Burwood
Verificată de Feefo
4 years ago
Ce a spus Kevin Burwood despre Leasepoint:
Excellent customer service throughout the process, Delivery driver from Taunton Volvo was very helpful and courteous when dropping the vehicle off
Thanks once again Leasepoint!
Roger
Leasepoint
4 years ago
Thanks very much Kevin, really pleased you are happy - and we will let our dealer know of the good review for the driver, as we often receive good feedback regarding their team.
Data achiziției: 08/09/2021
0
Partajați
KB
Kevin Burwood
Verificată de Feefo
Lancaster
4 years ago
Ce a spus Kevin Burwood despre Leasepoint:
I have used them many times and will continue to do so, Always very helpful & excellent customer service!
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
