Thank you so much for your amazing 10/10 review, Ross — it’s truly appreciated.
I’m absolutely delighted to hear how happy you were with the service Catrina provided while planning your honeymoon. She is incredibly passionate about creating those once-in-a-lifetime trips, and I know she’ll be thrilled to hear your kind feedback.
Planning a honeymoon is such a special experience, and it’s wonderful to know Catrina was able to help make the process enjoyable and memorable for you both. I really hope you have the most incredible trip and create memories to last a lifetime.
Thank you again for taking the time to share your experience, and we very much look forward to helping you with your future travels.
Warmest regards,
Angie Whitehead
Store Manager
Data achiziției: 04/05/2026
0
Partajați
MF
Mrs Belinda Febrey
Verificată de Feefo
GBR
4 months ago
Ce a spus Mrs Belinda Febrey despre Kuoni:
We always go to Kuoni when booking a long haul holiday because their service is amazing, and they have incredible knowledge about the destinations they book.
Melissa
Kuoni
4 months ago
Hi Belinda,
Thank you for your lovely feedback and comments, I have shared these with Julie your personal travel expert. Please do let us know if there is anything you need before you go.
Kind regards
Melissa
Data achiziției: 09/05/2026
0
Partajați
Client de încredere
Verificată de Feefo
4 months ago
Excellent service. This is the fourth year we’ve booked with Kuoni, and being able to sit down with someone to explore our options really makes a difference.
Nicole
Kuoni
4 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Data achiziției: 03/05/2026
0
Partajați
Client de încredere
Verificată de Feefo
4 months ago
Nicole
Kuoni
4 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Data achiziției: 08/05/2026
0
Partajați
Client de încredere
Verificată de Feefo
4 months ago
Faye at the Cambridge branch was extremely helpful and knowledgeable, and offered options to reduce the cost of our holiday to keep it in our budget. Also gave us good advise around the current...
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James
Kuoni
4 months ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent enquiry experience with Kuoni. Your praise will be shared with Faye who crafted your Holiday.
We look forward to assisting you with your future travel plans.
Data achiziției: 02/05/2026
0
Partajați
MB
Mr Douglas Black
Verificată de Feefo
GBR
4 months ago
Ce a spus Mr Douglas Black despre Kuoni:
Terrible service and unpardonable delays in paying refunds, despite what seemed to be endless chasing.
Alice Pascal
Kuoni
4 months ago
Dear Mr Black,
Thank you for taking the time to provide us with your feedback.
I understand you booked a holiday with Carrier via our Cheltenham store. I was so sorry to learn that your holiday was affected by the ongoing conflict in the Middle East.
Whilst I am pleased to learn that your return travel was amended to enable you to return home safely, I am sorry to learn of the delays in getting your refund from Carrier. I appreciate this is frustrating and I am grateful for the time taken to provide us with your feedback. I do hope you have now received the funds safely into your account, and hope we can welcome you back to Kuoni very soon.
Kind regards,
Alice
Kuoni Customer Services
Data achiziției: 09/02/2026
0
Partajați
Client de încredere
Verificată de Feefo
4 months ago
Kerry
Kuoni
4 months ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Orla who crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Data achiziției: 06/05/2026
0
Partajați
Client de încredere
Verificată de Feefo
4 months ago
Very personal and professional service by Katie.
Data achiziției: 06/05/2026
0
Partajați
Client de încredere
Verificată de Feefo
4 months ago
No notes, Michelle is an exceptional colleague that goes above and beyond every time we see her.
Lucy
Kuoni
4 months ago
Dear Client
Thank you so much for the lovely comments regarding the service you have received from Michelle. I am so pleased that Michelle has helped you plan your perfect holiday for you.
Best wishes
Lucy Hughes
Store Manager
Data achiziției: 30/04/2026
0
Partajați
Client de încredere
Verificată de Feefo
4 months ago
Melissa
Kuoni
4 months ago
Thank you for sending through your 5 star review and booking another amazing holiday with us.
We will look forward to seeing you soon.
Kind regards
Melissa
Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.
Aceste ecusoane verifică faptul că declarațiile de mediu ale Kuonisunt clare și precise, astfel încât poți fi sigur că faci cumpărături durabile. Dezvoltat în parteneriat cu Ethy.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.