Very efficient responsive service to correct a mistake on a booking confirmation.
Data achiziției: 18/06/2026
0
Partajați
Client de încredere
Verificată de Feefo
9 days ago
Maria in Indian Ocean team found great deal and clients booked it
Data achiziției: 18/06/2026
0
Partajați
MG
Mr Michael Gore
Verificată de Feefo
GBR
9 days ago
Ce a spus Mr Michael Gore despre Kuoni:
Helen is very welcoming, knowledgeable, offers advice but is not overpowering.
These questionnaires are tedious! Maybe necessary but they are not enjoyable in the slightest!
Matt
Kuoni
8 days ago
Thank you so much for your review. I wanted to thank you for taking the time to send us your feedback on your recent holiday experience with Kuoni which will be shared with your Personal Travel Expert.
We are however sorry that you find the questionnaires tedious as they are indeed important for us as the responses we receive from our customers is highly valuable to us.
We look forward to assisting you with your future travel plans.
Data achiziției: 15/06/2026
0
Partajați
MB
Mr David Barke
Verificată de Feefo
GBR
9 days ago
Ce a spus Mr David Barke despre Kuoni:
Started of with your call centre, but not sure about a couple of things . So went to your Milton Keynes branch . Rickie the manager there was brilliant. Went through everything and also came up with...
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Data achiziției: 20/06/2026
0
Partajați
Client de încredere
Verificată de Feefo
9 days ago
Your employee Lydia Hardman was excellent - she rescued the situation and went the extra mile. So we are back with Kuoni after a long gap when nobody made that effort.
Alex
Kuoni
8 days ago
Thank you for your wonderful feedback.
We're delighted to hear that Lydia provided such excellent service and was able to rescue the situation when it mattered most. Going the extra mile for our customers is exactly the level of care we strive to deliver, and it's fantastic to know that Lydia's dedication made such a positive difference to your experience.
It means a great deal to us that you've chosen to return to Kuoni after a long gap, and we're thrilled to have regained your confidence. I'll be sure to share your kind comments with Lydia and the team.
We look forward to helping you create many more memorable holidays in the future.
Kind regards,
Alex
Store Manager
Data achiziției: 16/06/2026
0
Partajați
Client de încredere
Verificată de Feefo
9 days ago
From our first conversation to finally booking the holiday, Gemma was fantastic. She listened to our wish list and explored all avenues even ones which we hadn’t considered, due to her own holiday...
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Holly
Kuoni
2 days ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Data achiziției: 20/06/2026
0
Partajați
Client de încredere
Verificată de Feefo
9 days ago
James
Kuoni
4 days ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent enquiry experience with Kuoni. Your praise will be shared with Louise who crafted your Holiday.
We look forward to assisting you with your future travel plans.
Data achiziției: 01/06/2026
0
Partajați
Client de încredere
Verificată de Feefo
9 days ago
Had an excellent service from Jane Case, she went above and beyond to arrange the perfect holiday for our mutual customers 30th Wedding Anniversary to St Lucia. Nothing was any problem even when I...
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Data achiziției: 20/06/2026
0
Partajați
Client de încredere
Verificată de Feefo
10 days ago
James
Kuoni
10 days ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Data achiziției: 19/06/2026
0
Partajați
MH
Mr Michael Herrington
Verificată de Feefo
GBR
10 days ago
Mark
Kuoni
7 days ago
Thank you for you Positive review Michael Always happy to help you with your Cruise Holidays. Thank you again Mark
Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.
Aceste ecusoane verifică faptul că declarațiile de mediu ale Kuonisunt clare și precise, astfel încât poți fi sigur că faci cumpărături durabile. Dezvoltat în parteneriat cu Ethy.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
