Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Khyam Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/khyam-tents | Feefo

Client de încredere

6 years ago

Great product, horrendous customer service!

The service has been terrible. The tent I ordered arrived late after issues with couriers and Khyam blaming them. Then when I have tried to return (under their 30 day promise) it is almost impossible...

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Data achiziției: 21/11/2019

0

Client de încredere

6 years ago

Historically great products, shame about their couriers!

Had Khyam tents for over 20 years and they have been brilliant. Decided to treat myself to a new one, and 67 days on still have no tent. Have had a number of emails saying first carrier messed up and...

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Jess Sidaway

Khyam

6 years ago

Thank you for leaving your comments on the service received. We would like to note that your order was delivered 7 days after you purchased, 3 hours after you left this review, and was not 67 days after. In the correspondance you were notified that it would be delivered before the middle of this week, which we have fulfilled. We wholeheartedly apologise for the unfortunate courier situation.

Client de încredere

6 years ago

My error it should have been 6 to 7 days. However since then trying to return the tent to you has been horrendous. The tent and groundsheet that were collected on Monday to be returned to you have been redelivered back to me yesterday!!!!! The courier would not take them back again and simply left them in the spot they were collected from but this time the boxes are damaged!!!!! If anyone on your customer service line answered or returned my calls from the messages left we could probably have this conversation out of the public domain.

Evaluări de produse

Data achiziției: 18/11/2019

0

ME

M E

Solihull

6 years ago

Ce a spus M E despre Khyam:

Khyam took my order, my money, didn’t deliver and went into administration

I ordered a Sun Canopy from Khyam on 08/12/19 and was emailed on 09/12/19 to say it was dispatched. I chased them on 12/12/19 and 13/12/19 to find out where my delivery was and got no response by...

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Data achiziției: 08/12/2019

2

Client de încredere

6 years ago

Brilliant product........ Even better when its 50% off on Black Friday.

Evaluări de produse

Data achiziției: 10/12/2019

0

TC

Tony Challice

North Devon

6 years ago

Ce a spus Tony Challice despre Khyam:

Amazing customer service & products

Absolutely fantastic customer service to match the fabulous quality of product. I’ve used Khyam products for years & they just keep getting better!

Jess Sidaway

Khyam

6 years ago

Thank you for taking to time to provide an outstanding 5 star review to go with your kind comments. We sincerely appreciate your feedback and your loyal custom! We hope you enjoy your new purchase.

Evaluări de produse

Data achiziției: 03/12/2019

0

Client de încredere

6 years ago

Addiquate

Notification of delivery.

Jess Sidaway

Khyam

6 years ago

Thank you for taking the time to provide feedback for the service received when purchasing with us. If you had any concern or issue with the service please feel free to email us on info@khyam.co.uk so that we can resolve this for you.

Data achiziției: 02/12/2019

0

Client de încredere

6 years ago

Great product. Fast delivery.

Jess Sidaway

Khyam

6 years ago

Thank you for taking the time to provide great 5 star feedback! We hope you enjoy your purchase.

Evaluări de produse

Data achiziției: 30/11/2019

0

MD

Michael Davison

6 years ago

Ce a spus Michael Davison despre Khyam:

Wish I'd got one years ago!

Not the cheapest normally (got a really good black Friday deal) but definitely great quality and complete with everything you need! Clever pole system too.

Jess Sidaway

Khyam

6 years ago

We sincerely appreciate you taking the time to provide an excellent 5 star review. We hope you enjoy your new Khyam purchase!

Data achiziției: 01/12/2019

0

PT

Pat Trussell

6 years ago

Ce a spus Pat Trussell despre Khyam:

Positive

Good communication, delivery as promised

Jess Sidaway

Khyam

6 years ago

Thank you for taking the time to give great 5 star feedback for your experience when ordering with us. We hope you enjoy your purchase.

Data achiziției: 30/11/2019

0

Client de încredere

6 years ago

Always prompt reliable service

Kyham products have always served me well, I’ve had a couple drive away awnings now and the only reason I changed one was to get a different model my existing one at that time was still as new...

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Jess Sidaway

Khyam

6 years ago

Thank you for taking the time to provide us with kind comments and a great 5 star rating. We're very pleased to hear that you're happy with your purchase and also thank you for your loyal custom.

Evaluări de produse

Data achiziției: 27/11/2019

0

Khyam Recenzii

BikerMai multe recenzii pentru acest produs (17)Vizualizați site-ul web al produsuluiThe tent seemed fine, but the sizing came up small

Motordome Tailgate Clip In GroundsheetMai multe recenzii pentru acest produs (4)Vizualizați site-ul web al produsuluiGood

Privvy Bivvy Reconditioned Model Sage GreenMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluiAs always Khyam have again surpassed expectations on quality & ease of pitching & packing away. Very happy.

IglooMai multe recenzii pentru acest produs (11)Vizualizați site-ul web al produsuluiGreat product.

Pole And Clamp KitMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluiVery handy piece of kit at a great sale price

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