The mustard dress arrived very creased. Must have left factory in poor creased stare. Badly packed. Green pleat dress perfect
Customer Services
JOY
6 years ago
Hello,
Thank you for advising us on how to improve.
If you'd like to discuss this further, please email us at contactus@joythestore.com.
I hope you had a lovely weekend :)
JOY x
Received a faulty item and return was simple and easy. The assistant on the end of the phone was lovely to deal with clear in explaining what i needed to do - refunded very quickly and now enjoying...
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Customer Services
JOY
6 years ago
Hi,
Thank you so much for your lovely feedback. I hope you love your new shirt- I bet it looks amazing on!
JOY x
Great service quality clothing quick delivery what more could you ask for. Order three items all delivered on time . They are true to size and good quality fabric. Best service out.
Customer Services
JOY
6 years ago
Hello!
Thank you for such a lovely review- I bet you look fab in your new items :)
JOY x
The communication was excell3nt and delivery was quick. The only reason I gave 4 stars was because I had to chase my refund as the item was too big. Other than that, excellent service!
Customer Services
JOY
6 years ago
Hiya,
Thank you for such a lovely review and for giving us something to work on- all feedback is appreciated :)
JOY x
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
