Order items from Sale 4 in total and returned 3 due to them not fitting but the 4th item a Louche Shirt is lovely, great fit. I returned the 3 items and contacted Joy as had not heard anything...I...
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Customer Services
JOY
6 years ago
Hello,
Thank you for the lovely review and for being a great customer :)
JOY x
The shipping time was okay, but the hub it was sent to was not a nice collection place. Bad customer service, little care taken when handling the packages, and they forgot to send me the pickup code....
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Customer Services
JOY
6 years ago
Hello,
Thank you for the feedback! I am so sorry the company that was your HubBox collection point treated you poorly. I am sorry this happened and that their service has affected how you see JOY.
I hope you had a lovely weekend.JOY x
Evaluări de produse
Data achiziției: 21/01/2020
0
Partajați
TS
T Symes
6 years ago
Ce a spus T Symes despre JOY:
Quick delivery, well presented and quality goods
Customer Services
JOY
6 years ago
Thank you for the great review- much appreciated!!
JOY x
Evaluări de produse
Data achiziției: 20/01/2020
0
Partajați
NW
nigel Craddock C/o Pascall +watson
6 years ago
Ce a spus nigel Craddock C/o Pascall +watson despre JOY:
Great really efficient always gets to me in good time
Customer Services
JOY
6 years ago
Hello!
Thank you for such great feedback- I hope you're having a great week so far :)
JOY x
I received a code as a customer to use. I was unable to use it. I emailed and didn't get any response. I ended up buying it due to it being in sale and not want it to sell out but my main reason for...
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Customer Services
JOY
6 years ago
Hello,
Thank you for your feedback. I am really sorry nobody got back to you- I have searched your email though and I can't see any emails so they may not have gotten through to us. Please can you email us again with the discount code you tried to use and your order number? This way we can refund you the discount amount if the code was in date when you tried to use it :) JOY x
Evaluări de produse
Data achiziției: 19/01/2020
0
Partajați
MN
Maria Ntova
6 years ago
Ce a spus Maria Ntova despre JOY:
Great service, good quality
Customer Services
JOY
6 years ago
Thank you for the great review!I hope you're having a good week so far :)
JOY x
I was sent a different blouse to what I had ordered. It’s a birthday present for my mum. I was going to return it but my mum said she liked the blouse I had been sent by mistake so I decided to keep...
I already have this coat in another colour and love it so much I bought it in green too!! Easy to order, clear notifications of order, clear notifications of delivery progress and confirmation.
Customer Services
JOY
6 years ago
Thank you for your lovely feedback!I bet the coat looks amazing.
JOY x
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
