Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

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Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

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Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Jetlineholidays.com Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/jetlineholidays-com | Feefo

Afișarea tuturor 1,043 recenziilor

Mary McMurray-Herbert

Lincoln

4 years ago

Data achiziției: 07/05/2019

Ce a spus Mary McMurray-Herbert despre Jetlineholidays.com:

Dreadful experience Won't use again- Customer service non existent!

By issuing correct paperwork & dealing with customer queries

Evaluări de produse

Gloria Stark

5 years ago

Data achiziției: 13/11/2019

Ce a spus Gloria Stark despre Jetlineholidays.com:

Must try them!

Excellent service, deal over the phone and confirmed though email Well informed all the time Provided service as described Will use them again Cheaper than if I have done it myself

Evaluări de produse

Client de încredere

5 years ago

Data achiziției: 06/12/2019

All arrangements were good and the hotel in Prague - The Pure White - was excellent.

Kallum

Jetlineholidays.com

5 years ago

Hi, Thank you for taking the time to leave us a review, it is much appreciated! Regards, Kallum

Evaluări de produse

Client de încredere

5 years ago

Data achiziției: 03/02/2020

SENT OUT TICKETS IN POST WHEN EMAIL FAILED

Kallum

Jetlineholidays.com

5 years ago

Hello, Thank you for taking the time to leave us a review, it is much appreciated! Regards, Kallum

Evaluări de produse

Keith Robinson

Surrey

5 years ago

Data achiziției: 13/10/2019

Ce a spus Keith Robinson despre Jetlineholidays.com:

Baggage Charges

I was not told when buying my holiday nor is it clear on my invoice - I was shocked to be told by Air Malta(I consider a National Airline & not a Low Cost Airline) that I had to pay a Baggage Charge...

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Kallum

Jetlineholidays.com

5 years ago

Hello Keith, Thank you for taking the time to write us this review. We are sorry to hear about your baggage charges coming as an unexpectedly annoyance for yourself. We always aim to disclose all important information in the booking process and confirmation email, we are sorry that you deem this to not have been successful. Baggage prices are normally dealt with through the airline and on request can be booked through us, we apologise for this maybe not being as clear. Regards, Kallum

Keith Robinson

5 years ago

I would disagree with you Kallum, more Airlines, we were told by Air Malta, are looking to introduce baggage charges, but I have never before paid them in this way. When booking my last few holidays in Canada, New York & Geneva I have not been asked about baggage charges as its been all inclusive So you need to get your staff to bring it to Customers attention that if an Airline you are using is imposing a Baggage Charge to tell them their options which includes booking through you. Poor Customer Service.

Kallum

Jetlineholidays.com

5 years ago

Hi Keith, We will make our sales team aware of this situation and take into consideration this matter for future bookings, you indeed do make a valid point so we apologise for this.

Evaluări de produse

Client de încredere

5 years ago

Data achiziției: 10/07/2019

Easy

Easy and efficient booking at a reasonable price. Great hotel

Kallum

Jetlineholidays.com

5 years ago

Hello, Thank you for taking the time to leave us a review, it is much appreciated! Regards, Kallum

Evaluări de produse

Martine Proctor

Nottingham

5 years ago

Data achiziției: 03/07/2019

Ce a spus Martine Proctor despre Jetlineholidays.com:

Good holiday shame about transfer

Second time I booked with them, second time our transfer ride never showed up!

Kallum

Jetlineholidays.com

5 years ago

Hello Martine, We are sorry to hear about your transfers. Rest assured I will pass this onto our product team to see why your transfer did not turn up. Regards, Kallum

Evaluări de produse

Client de încredere

5 years ago

Data achiziției: 18/01/2020

Excellent hotel. Very friendly and helpful staff. Hotel was in ideal position to walk int Funchal and also nearby villages.

Kallum

Jetlineholidays.com

5 years ago

Hello, We are glad to hear you had a great stay here, thank you for your review! Regards, Kallum

Evaluări de produse

Patricia Anderson

5 years ago

Data achiziției: 22/02/2020

Ce a spus Patricia Anderson despre Jetlineholidays.com:

we had a lot of trouble retrieving our boarding passes off line also .on the return. The Hotel was exelent

Kallum

Jetlineholidays.com

5 years ago

Hello Patricia, We are sorry to hear that you had a problem retrieving your boarding passes, we hope this did not cause too much stress to your holiday. Regards, Kallum

Evaluări de produse

Client de încredere

5 years ago

Data achiziției: 15/10/2019

Very disappointed all round.

The hotel was good except for the shower it was impossible to get into as it was sunken down approx.1-2 foot. The boat was nice except for the food little to suit the English palate and small...

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Kallum

Jetlineholidays.com

5 years ago

Hello, We are very sorry to hear that you were disappointed with your holiday. We will pass this onto our product team to investigate certain parts of your trip, we can only apogees for the service of your hotel and cruise. Regards, Kallum

Evaluări de produse

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Despre Jetlineholidays.com

We are the home of excellent holidays at affordable prices. Whether it’s a cheap last minute holiday to Spain, a luxury break in the Caribbean, Golfing in the Algarve or shark diving in Cape Town, we offer it all.. We are fully ATOL protected and ABTA members, so you can be assured that your holiday booking is safe with us. So whether it’s a beach break to soak up the sun, a cruise experience, short city break or a fully active diving or skiing trip, it’s all waiting for you here at great prices!

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Jetline Holidays, Jetline House, High Barnet, High Barnet, Greater London, EN5 5UE, United Kingdom

Asistență pentru clienți

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