Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

jetlinecruise.com Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/jetlinecruise-com | Feefo

Afișarea tuturor 3,523 recenziilor

Fiona Holmes

5 years ago

Data achiziției: 05/10/2019

Ce a spus Fiona Holmes despre jetlinecruise.com:

Excellent trip yet again

Just returned from my second cruise booked with jetline. Another painless experience with all transfers etc taken care of and at a price I couldn't match elsewhere. Their customer service is...

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Kallum

jetlinecruise.com

5 years ago

Hello Fiona, We are glad to hear that you once again had a excellent cruise. It is great to hear that you decided to book with us again, we look forward to hopefully booking your next adventure soon. Regards, Kallum

Evaluări de produse

Client de încredere

5 years ago

Data achiziției: 18/07/2019

GREAT HOLIDAY WELL ORGANISED AND GOOD VALUE FOR MONEY

ARRANGEMENT OF HOTELS, FLIGHTS AND TRANSFERS WERE VERY GOOD. THE CRUISE WAS AS DESCRIBED

Evaluări de produse

Client de încredere

5 years ago

Data achiziției: 18/02/2019

Need to check every detail of your holiday to ensure correct booking

Poor attention to detail, requiring us to check all information, Outbound flight to California, for a cruise from Chile. Return flight to Canada instead of Heathrow. Above only spotted because I am...

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Evaluări de produse

Trusted Customer

Wirral

5 years ago

Data achiziției: 21/07/2018

Ce a spus Trusted Customer despre jetlinecruise.com:

Great value holiday

This is our 2nd cruise booked with Jetline. As much as they can they kept us informed it upcoming information.

Evaluări de produse

Client de încredere

5 years ago

Data achiziției: 02/10/2019

All was booked with no problems at all

The service and help I received from Jetline was really good. They were very professional and courteous. Will definitely use them again.

Kallum

jetlinecruise.com

5 years ago

Hello, Thank you for taking the time to leave us a review, we look forward to booking with you again in the foreseeable future. Regards, Kallum

Evaluări de produse

Client de încredere

5 years ago

Data achiziției: 03/01/2020

This company met all my expectations

Prince was very efficient and the transfers/hotel/cruise all met my expectations

Kallum

jetlinecruise.com

5 years ago

Hello, We are glad that we met all of your expectations, Prince will be happy to hear this. Regards, Kallum

Evaluări de produse

Gillian Hack

5 years ago

Data achiziției: 16/11/2019

Ce a spus Gillian Hack despre jetlinecruise.com:

A credit to Jetline

Very professional and very pleasant. A credit to your company. Also extremely knowledgeable in our booking.

Kallum

jetlinecruise.com

5 years ago

Hello Gillian, Thank you for your review, we are pleased to hear you rated our company service! Regards, Kallum

Evaluări de produse

Client de încredere

5 years ago

Data achiziției: 26/07/2019

Transportation arrangements/companies used very poor.

The GetTransfer transport from the cruise terminal to Epic Hotel Miami never turned up.The carrier Michael Goldin never replied to voice messages, not even to say he couldn't do the transfer. Despite...

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Evaluări de produse

Karlene Davis

5 years ago

Data achiziției: 20/05/2019

Ce a spus Karlene Davis despre jetlinecruise.com:

Once the cruise was booked communication seemed impersonal.

Efficient and responsive communication but the time of flight departure was incorrect.

Kallum

jetlinecruise.com

5 years ago

Hi Karlene, We are sorry to hear about the flight time being incorrect, was this on the original booking documents you received from us? We are aware plane times do change however you would of been made aware of this. If not, then we will run this through the admin team to see what went wrong. Regards, Kallum

Karlene Davis

5 years ago

Two separate times was on the documentation which I received from Jetline.

Evaluări de produse

Kallum

jetlinecruise.com

5 years ago

We are sorry to hear about the distress caused on your cruise. We will make our product team aware of your comments.

Karlene Davis

5 years ago

Jetline should have informed us that a large number of passengers would embark twice during the cruise in Martinique (2000) and Guadeloupe (800). Services were designed around the needs of the majority French speaking guests.

Client de încredere

5 years ago

Data achiziției: 13/02/2019

More scrutiny needed

As expected

Kallum

jetlinecruise.com

5 years ago

Hi, We are sorry to hear you think we need more scrutiny. We always aim to make sure our attention to detail and critical observation skills are as expected of us. We will make our training department aware of your review, thank you. Regards, Kallum

Evaluări de produse

Nu ai primit o invitație de evaluare?

Despre jetlinecruise.com

As independent travel advisors specialising in cruise holidays; our aim is to secure the best cruise deals, constantly sourcing innovative and unique cruise deals that represent value for money. We deal with all the major cruise lines, so our dedicated and experienced cruise specialists are always on hand to offer you impartial advice, enabling you to find the cruise you want, at a price you’ll love.

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020 8447 2086

Jetline Cruise, 7b High Street, Barnet, Hertfordshire, London, Greater London, EN5 5UE, United Kingdom

Asistență pentru clienți

De ce să ai încredere în evaluările Feefo?

Aflați mai multe despre Feefo

jetlinecruise.com Recenzii

MSC GRANDIOSAMai multe recenzii pentru acest produs (2,250)Vizualizați site-ul web al produsuluiExcellent value for money, would definitely recommend

EclipseMai multe recenzii pentru acest produs (2,250)Vizualizați site-ul web al produsuluiVERY NICE BALCONY TYPE CABIN WITH GOOD SIZE BATHROOM. THE SHIP'S INTERIOR WAS CONTEMPORARY AND MODERN. THE FOOD WAS OK BUT NOT EXCEPTIONAL. THE ENTERTAINMENT IN THE THEATRE WAS FAIRLY GOOD...Read all

MS ZaandamMai multe recenzii pentru acest produs (2,250)Vizualizați site-ul web al produsuluiEnjoyed the holiday

Voyager of the SeasMai multe recenzii pentru acest produs (2,250)Vizualizați site-ul web al produsuluiGreat value for money holiday/cruise!

norwegian gemMai multe recenzii pentru acest produs (2,250)Vizualizați site-ul web al produsuluiThe cruise I booked all went smoothly. No problems arose at all.

FascinationMai multe recenzii pentru acest produs (2,250)Vizualizați site-ul web al produsuluiWe enjoyed the cruise but the ship was often too cold from A/c and music too loud in public areas. Otherwise great experience. We were well looked after!

AzuraMai multe recenzii pentru acest produs (2,250)Vizualizați site-ul web al produsuluiEverything was perfect. A really good cruise.

Crown PrincessMai multe recenzii pentru acest produs (2,250)Vizualizați site-ul web al produsuluiExcellent all round.

PreziosaMai multe recenzii pentru acest produs (2,250)Vizualizați site-ul web al produsuluiApart from the embarkation in Barbados, there was 4 other embarkations and safety drills in Martinique and Guadeloupe. Very disruptive to 2 week passengers. Food on the ship terrible.

Ruby PrincessMai multe recenzii pentru acest produs (2,250)Vizualizați site-ul web al produsuluiTired old ship with limited leisure facilities. In need of refurbishment.

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