Merchant Logo

Jersey Plants Direct Recenzii

Serviciu
0
/5
Produs
0
/5

5

4

3

2

1

0

0

0

0

0

0

ratingurile din ultimul an

Jersey Plants Direct nu mai este un client Feefo activ
Afișarea tuturor 44,649 recenziilor
MD
Mr Alec Deary
4 years ago
Data achiziției: 21/07/2020
Ce a spus Mr Alec Deary despre Jersey Plants Direct:
Service fine after sales appalling , plants arrived in a terrible condition half of them useless sent photos and a email to Jersey plants ,still waiting for a response of some kind . Still I know...

Read all
Merchant Logo
Hope
Jersey Plants Direct
4 years ago
Good morning, thank you for your review and for your time earlier. I am sorry to hear about the condition your plants arrived in, of course we do expect all orders to be of the highest standard possible. As discuss I have reimbursed yo for the Begonias and again I apologise for the inconvenience. Hope Gibb Jersey Plants Direct
Evaluări de produse

0
Partajați
MY
Mr John Young
4 years ago
Data achiziției: 21/07/2020
Ce a spus Mr John Young despre Jersey Plants Direct:
Disastrous
The plants were delivered in a terrible state . They arrived 2 months late. I shall not be ordering from them again.
Merchant Logo
Hope
Jersey Plants Direct
4 years ago
Good morning, thank you for your review. I am sorry to hear about the poor experience you have had with us, this is very disappointing for us to hear. I have emailed you hoping to discuss this matter further so I can arrange something for you. Hope Gibb Jersey Plants Direct
Evaluări de produse

0
Partajați
Client de încredere
4 years ago
Data achiziției: 16/07/2020
Don't buy from these people!
Having spent £17 on a mobile call chasing plants that didn't arrive back in the spring, we were given a voucher. I ordered more plants on 26 June 2020 using the voucher. They had still not arrived by...

Read all
Merchant Logo
Hope
Jersey Plants Direct
4 years ago
Good afternoon, thank you for your review and for your time earlier. As we discussed the plants were dispatched on the 15th of July. Therefore, it seems they were misplaced in transit, which is very disappointing as we are unable to tell if this is going to happen. However as mentioned, I have issued some autumn replacement plants for you. I do apologise for the inconvenience we have caused. Hope Gibb Jersey Plants Direct
Evaluări de produse

0
Partajați
MP
Mrs WENDY POWELL
newport
4 years ago
Data achiziției: 17/07/2020
Ce a spus Mrs WENDY POWELL despre Jersey Plants Direct:
poor service
took far too long to deliver poor quality plugs that were not good value. they were very difficult to make contact with by phone or email . would not recommend and would not buy from them again
Merchant Logo
Hope
Jersey Plants Direct
4 years ago
Good afternoon, thank you for your review. I did tried to contact you by phone, however the line was very poor when I got through, therefore I have emailed you hoping to discuss this matter further so I can arrange something for you. Hope Gibb Jersey Plants Direct
Evaluări de produse

0
Partajați
Client de încredere
4 years ago
Data achiziției: 14/07/2020
Media încărcate
Poor Packing
The plants need to be packed better. Geraniums were dry and they were out of their small boxes while the stems of marigold were damaged and still waiting for replacement plants
Merchant Logo
Hope
Jersey Plants Direct
4 years ago
Good afternoon, thank you for your review. I tried to contact you however we don't seem to have a contact number, therefore I have emailed you hoping to discuss this matter further. Hope Gibb Jersey Plants Direct
Evaluări de produse

0
Partajați
MS
Mrs Barbara Stacey
Tring
4 years ago
Data achiziției: 14/07/2020
Ce a spus Mrs Barbara Stacey despre Jersey Plants Direct:
I am not a happy customer, after all the time I have dealt with you.
I am still waiting for plants ordered over a month ago. Some will be out of season by the time I get them. Do not take the money until the plants are on there way. I would go elsewhere if I could...

Read all
Merchant Logo
Hope
Jersey Plants Direct
4 years ago
Good morning, thank you for your review. I am sorry to hear that your item was mishandled by the courier, of course there are directions on the box so we expect these to be followed. As discuss I have issued some replacement plants to be sent down to you and I apologise for the inconvenience caused. Hope Gibb Jersey Plants Direct
Evaluări de produse

0
Partajați
MB
Mr JAMES BRITT
BRERTON RUGELEY STAFFS.
4 years ago
Data achiziției: 14/07/2020
Ce a spus Mr JAMES BRITT despre Jersey Plants Direct:
NOT GOOD.
FOR YEARS I HAVE HAVE HAD VERY GOOD SERVICE. BUT THIS TIME THE PLANTS WERE OUT OF THE BOX AND MIXED TOGETHER. SOME HAD LONG STALKS WHICH WERE BROKEN AT THE ROOTS. 120 PLANTS IN ALL. DAMAGE BOXES. ...

Read all
Merchant Logo
Hope
Jersey Plants Direct
4 years ago
Good afternoon, thank you for your review. I am so sorry to hear about the poor experience you have had with us, we do expect our products to be of a much higher standard. I have reimbursed you for your order as you said they were not suitable for use. Again I apologise for the inconvenience. Hope Gibb Jersey Plants Direct
Evaluări de produse

0
Partajați
MK
Mr DALTON KEHOE
4 years ago
Data achiziției: 14/07/2020
Ce a spus Mr DALTON KEHOE despre Jersey Plants Direct:
My Dahlias were to big for the box they were packed in and the majority of the stems were niped unusable,as for my geraniums 1/3 of them had rot at there base . My previous orders have been...

Read all
Merchant Logo
Hope
Jersey Plants Direct
4 years ago
Good afternoon, thank you for your review and for your time earlier. As discussed you did sadly loose some plants from the perfect for pots collection, therefore I have issued some autumn replacement plants which should be with you soon. My apologies for any inconvenience caused. Hope Gibb Jersey Plants Direct
Evaluări de produse

0
Partajați
MB
Ms Catherine Bennett
4 years ago
Data achiziției: 14/07/2020
Ce a spus Ms Catherine Bennett despre Jersey Plants Direct:
Very disappointed
Dissatisfied with this order that was sent only 1out of the 3 was able to be planted the other 2 were already dead
Merchant Logo
Hope
Jersey Plants Direct
4 years ago
Good afternoon, thank you for your review. I do apologise for the condition your plants arrived in. I have tried calling, however you were unavailable. Therefore, I have emailed you hoping to discuss this matter further so I can arrange something for you. Hope Gibb Jersey Plants Direct
Evaluări de produse

0
Partajați
Client de încredere
4 years ago
Data achiziției: 07/07/2020
The last lot of lobelia was rubbish no roots and plants feel apart as soon as I touched them .
Merchant Logo
Jon
Jersey Plants Direct
4 years ago
Dear Customer,Thank you kindly for taking the time to review Jersey Plants Direct. Please accept my sincerest apologies for the poor products received. As per our discussion earlier – I trust the matter has now been resolved and a suitable outcome has been agreed. Should you require to speak to me regarding this matter, please feel free to email me directly on Jon@fpnl.net May I take this opportunity to thank you for your time and on behalf of myself and Jersey Plants Direct – we look forward to your custom in the future.Kindest regards,Jon Motto Customer ServicesJersey Plants Direct
Evaluări de produse

0
Partajați
Despre Jersey Plants Direct
Jersey Choice is the parent company of Jersey Plants Direct. Currently we offer a range of bird care accessories and supplements, gift bouquets, stationery and collectables. Also based in Jersey, we are dedicated to providing our customers with quality and value and delivering everything for FREE with no minimum spend.
Read all
1st Floor Nelson House, David Place, St Helier, Jersey, Jersey, JE2 4TD, Jersey
De ce să ai încredere în evaluările Feefo?

Despre Jersey Plants Direct
Jersey Choice is the parent company of Jersey Plants Direct. Currently we offer a range of bird care accessories and supplements, gift bouquets, stationery and collectables. Also based in Jersey, we are dedicated to providing our customers with quality and value and delivering everything for FREE with no minimum spend.