Been charge for delivery 40£ the order should come in few days is over week and I still didn’t received,
Dave
JB Furniture
3 years ago
Hi Anne,
Thanks for taking the time to give feedback. Obviously we're disappointed with our 1 star review. The cover you ordered was sent directly from our suppliers warehouse not from our own. During busy times orders can be delayed by a few days. We apolgise for the delay and we're really pleased to hear your cover has now arrived.
Evaluări de produse
Data achiziției: 11/11/2022
0
Partajați
RR
R Redman
Verificată de Feefo
3 years ago
Ce a spus R Redman despre JB Furniture:
Very efficient friendly and fast service.
Dave
JB Furniture
3 years ago
Hi R,
Thanks for your 5 star rated review. We're delighted to hear you're happy wioth your new furniture cover.
Helpfull staff very friendly,they leave you to look round with no pressure to buy.next day delivery arrived on time and the driver was excellent, helped to carry our furniture into our summerhouse
Dave
JB Furniture
3 years ago
Hi T,
Thanks for taking the time to write a review. We're delighted to hear you're happy with your new Oxford bistro set along with the helpful and friendly service you received from both our sales and delivery teams. We hope you enjoy your new bistro set for many years to come.
Evaluări de produse
Data achiziției: 02/11/2022
0
Partajați
PR
Patricia Robinson
Verificată de Feefo
3 years ago
Ce a spus Patricia Robinson despre JB Furniture:
We our still waiting as the delivery driver took a couple of pictures as chair was damaged at the top he left it and said he would tell yourself and it would get replaced
Dave
JB Furniture
3 years ago
Hi Patricia,
Thanks for taking the time to write a review. Your furniture was delivered using the direct home delivery service not our own delivery team. The driver who took the photos is not employed by JB or the manufacturers so I fear those photos have never been passed on. Any problems with your furniture needed to be reported to ourselves. We will call you today to discuss the problem you have with the chair and have the issue resolved asap.
Evaluări de produse
Data achiziției: 25/10/2022
0
Partajați
RW
Rachel Ward
Verificată de Feefo
3 years ago
Ce a spus Rachel Ward despre JB Furniture:
Great service, great product. Really good that they stored our purchase as we weren't quite ready for it when it arrived at their premises.
Dave
JB Furniture
3 years ago
Hi Rachel,
Thanks for your 5 star rated review. We're delighted to hear you're happy with your new Catania sofa along with the really great service you received from both our sales and delivery teams. We hope you enjoy your new furniture for many years to come.
Amazing service and wonderful customer service, NO pressure to buy and any questions answered :)
Dave
JB Furniture
4 years ago
Hi Patricia,
Thanks for your 5 star rated review. We're really pleased to hear you enjoyed your visit to store and you're happy with your new Patio heater which we hope you'll enjoy for many years to come.
Evaluări de produse
Data achiziției: 07/10/2022
0
Partajați
Client de încredere
Verificată de Feefo
4 years ago
Na razie nie mam na co narzekać. Przyjechało na czas. Wygląda ładnie.
Welcomed on entering the store and allowed to view furniture on display at my leisure no sales pressure. Very helpful and knowledgeable staff.
Dave
JB Furniture
4 years ago
Hi B,
Thank you so much for taking the time to write a review. We're delighted to hear you're happy with your new Catania furniture along with the helpful service you received from both our sales and delivery teams. Enjoy your new furniture.
Always good quality and a good service, we have been buying their furniture for twenty years. Staff helpful and friendly
Dave
JB Furniture
4 years ago
Hi Michael,
Thank you for your 5 star rated review and you're continued support of JB. We're really pleased to hear you're happy with your new Monterey cocoon along with the good, helpful service you received from our teams here at JB. We look forward to welcoming you back into store soon.
Excellent friendly and knowledgeable, already recommended
Dave
JB Furniture
4 years ago
Hi Patricia,
Thank you for taking the time to give feedback. We're really pleased to hear you're happy with your new Portofino furniture along with the excellent service you received from both our sales and delivery teams. Enjoy your new furniture.
Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
