Great service , I had to contact them as didn’t get policy doc in email but quickly resent
0
Partajați
MF
Miss Georgina Farrington
Verificată de Feefo
Leicestershire
1 year ago
Ce a spus Miss Georgina Farrington despre InsuraWedding:
Easy and straightforward
It was very straightforward and very informative. Which made it very easy to pick the right package for use
0
Partajați
Client de încredere
Verificată de Feefo
1 year ago
Simple to arrange. It covered everything in what we wanted for a good price.
0
Partajați
MR
Miss Janine Raw
Verificată de Feefo
1 year ago
0
Partajați
Client de încredere
Verificată de Feefo
1 year ago
Recommended
Excellent. Very helpful staff.
0
Partajați
Client de încredere
Verificată de Feefo
1 year ago
Very easy on line application
0
Partajați
Client de încredere
Verificată de Feefo
1 year ago
Great customer service
Great service ... Easy to apply .. customer service impeccable . I incorrectly inputted a name wrong , and emailed over a weekend about the error. First thing Monday I was contacted and it was...
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0
Partajați
MM
Miss Rachael Muir
Verificată de Feefo
1 year ago
Ce a spus Miss Rachael Muir despre InsuraWedding:
No policy received
I did not receive a copy of my insurance policy and there is no customer log in. I do not have an account number to chase this. I have no evidence of the cover I have paid for
Marketing Assistant
InsuraWedding
1 year ago
Dear Miss Muir,
Thank you for your feedback. We are sorry to hear that the experience you had didn't meet your expectations. Normally, your policy documents are emailed to you as soon as you complete your purchase.
Please rest assured that we have re-sent your documents to the email address you have provided. However, if you can’t see them, please check your junk and spam folders, as unfortunately sometimes emails can mistakenly end up in there.
Currently we don’t have a customer portal for you to log in to, hence why you couldn’t find it. However, the good news is, we are in the process of developing our portal to download your documents, and it will be released very soon.
In the meantime, if you need to amend your policy or require additional copies of your policy documents, please contact our customer services team by calling 01483 806 828 or email us on enquiries@voyagerins.com and they will be happy to help.
We hope this answers the queries you have.
Yours sincerely,
The InsuraWedding Team
0
Partajați
MC
Mr James Cole
Verificată de Feefo
1 year ago
0
Partajați
Client de încredere
Verificată de Feefo
1 year ago
No documents
We haven’t received our policy documents yet and can’t get in contact with anyone
Marketing Assistant
InsuraWedding
1 year ago
Dear Mr Galbraith,
Thank you for your feedback. We are sorry to hear your experience didn't meet your expectations initially.
We have re-sent your documents to the email address you provided. Please check your junk and spam folders, as unfortunately sometimes emails can mistakenly end up in there.
We have recently noticed that policy documents and quote that are send by email can often end up in junk and spam folders to email address from a certain provider and we are working with our systems provider to quickly resolve this issue.
Yours Sincerely,
The InsuraWedding Team
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
