Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Infinity Technology Solutions - T/A Infinity Group Recenzii

http://www.infinitygroup.co.uk

Infinity Group are a leading provider of award winning IT Support, Digital Transformation and Microsoft Dynamics 365 Consultancy

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ratingurile din ultimul an

Afișarea tuturor 4,472 recenziilor

Client de încredere

Verificată de Feefo

8 years ago

No real issue,

I was able to resolve it myself with just some advice from Matt

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Client de încredere

Verificată de Feefo

8 years ago

Sorted immediately.

Waiting in the queue was about 15 minutes though before being helped with a very annoying repeating advert that was tedious after the 20th Play!

1

Client de încredere

Verificată de Feefo

8 years ago

Thank you for all your support since Friday

1

Client de încredere

Verificată de Feefo

8 years ago

very good service

Nathan jumped straight onto this whilst discussing another issue and resolved immediately which was a great help.

3

Client de încredere

Verificată de Feefo

8 years ago

Thank you

0

Client de încredere

Verificată de Feefo

8 years ago

Avoid, unclear T&C's and shoddy service

We have a support contract with Infinity and when we went to cancel 45 days before the end of our contract but have been stung by their unclear T&C's stating that we must continue to pay for another...

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Infinity Group

Infinity Technology Solutions - T/A Infinity Group

8 years ago

We are sorry for any confusion you have experienced here around our Terms & Conditions. Terms are signed by all customers at the start of their contracts with us. There is a 90 day notice period with regards to cancelling contracts, this is standard practice within our industry, and applies to both parties, this ensures we are correctly resourced at all times and can deliver an efficient off boarding process. Delivering outstanding customer service is something we take great pride in, we certainly strive to resolve any issues as soon as we are made aware of them and can only apologise if this was not the case. We do have a process to deal with complaints which is detailed in our complaints code on our website https://www.infinitygroup.co.uk/customer-complaints-code/ this ensures that all complaints are dealt with in the correct manor for resolution.

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Client de încredere

Verificată de Feefo

8 years ago

Quick service

Matt was really helpful and sorted our problem within 10 minutes

1

Client de încredere

Verificată de Feefo

8 years ago

Brilliant service

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Client de încredere

Verificată de Feefo

8 years ago

Thanks

Very helpful

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Client de încredere

Verificată de Feefo

8 years ago

Rob was very patient

1

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