Empowering and easy steps for taking back control of your health!
Nice to take back control of my personal health in a digitally accessible way! The whole process was quick and easy from start to finish...the only teeny complaint I have is that I wish there were a...
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Amelia Thornycroft
i-screen
8 years ago
Thanks for the feedback! We have a network of over 3,000 collection centres in Australia, but remote areas can sometimes be a challenge. Our labs open new collection centres all the time so keep your eyes peeled! Thanks!
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Trusted Customer
Verificată de Feefo
Tweed Heads
8 years ago
Ce a spus Trusted Customer despre i-screen:
Great service and will use again
Amelia Thornycroft
i-screen
8 years ago
Thanks for the feedback! We're glad to hear you had a good experience :-)
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Client de încredere
Verificată de Feefo
8 years ago
Easy to use
Easy to use process and lots of useful information - I’d certainly recommend
Amelia Thornycroft
i-screen
8 years ago
Thanks for the feedback! Great to hear that you'd recommend our services to others!
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TC
Trusted Customer
Verificată de Feefo
8 years ago
Ce a spus Trusted Customer despre i-screen:
Good but not great!
The overall user experience is very easy, however, I don't feel that the information received as a consumer is very in depth (I know you probably do this to encourage people to utilise your...
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Amelia Thornycroft
i-screen
8 years ago
Thanks for the useful feedback! We thought long and hard about which technologies to use when designing this test - based on feedback from our customers we wanted to offer a competitively priced option for microbiome testing that would provide useful insights not only into the bacterial gut flora, but would also provide key markers of digestion, parasitic infection and yeast overgrowth. The microbiome tests on the market that use DNA sequencing technology typically only provide information regarding the different strains of bacteria - our perspective was that this information has limited actionable clinical value for the individual, and is of more value for broader research purposes. Thanks again!
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Client de încredere
Verificată de Feefo
8 years ago
Easy and effective.
It was easy quick and effective. No problems encountered at all.
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Client de încredere
Verificată de Feefo
8 years ago
Fast, easy, efficient. Reports easy to understand.
Fast, easy, efficient. Reports easy to understand.
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Client de încredere
Verificată de Feefo
8 years ago
Pleasantly surprised to find a collection centre 200 meters from my front door - yes I would use this service again as it’s more convenient than going to my GP.
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Partajați
TC
Trusted Customer
Verificată de Feefo
8 years ago
Ce a spus Trusted Customer despre i-screen:
Excellent!
Really worth my while doing and I've had a good all round experience, I would definitely recommend this to friends
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Partajați
Client de încredere
Verificată de Feefo
8 years ago
Communication
Haven’t received my results after 13 days and no response to my emails
Amelia Thornycroft
i-screen
8 years ago
Thanks for getting in touch and we're sorry to hear about your experience. Your results were released in your i-screen dashboard within 1 week of completing the test, and an email confirmation was sent to advise you of this. We did reply to your follow up email within 2 hours of receiving this. Please note that sometimes our emails are diverted to junk folders, so to avoid this happening again, please add info@i-screen.com.au to your address book. Thanks for your support!
Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
