Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Direct Oil Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/httpswww-directoil-co-uk | Feefo

Afișarea tuturor 2,929 recenziilor

Client de încredere

Verificată de Feefo

4 years ago

Still good

Would recommend Direct Oil, have used before, will use again if the price is right. good that delivery made by Collisons

Stuart

Direct Oil

4 years ago

Hi, firstly I must apologise for our delayed response to your review. We really appreciate the 5 stars and kind words. It's great to see that we have met your expectations. It is a testing time at the moment with regards to prices, but if you do need any assistance from us in the future please do let us know at: enquiries@directoil.co.uk

David Balfour

Verificată de Feefo

4 years ago

Ce a spus David Balfour despre Direct Oil:

Best company I’ve found

Best price and delivery service

Stuart

Direct Oil

4 years ago

Hi David, firstly I must apologise for our delayed response to your review. We really appreciate the 5 stars and such high praise is always nice to read! I'm glad that we have been able to meet your expectations. If you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk

Client de încredere

Verificată de Feefo

4 years ago

Reliable

Very reliable and competitively priced.

Stuart

Direct Oil

4 years ago

Hi, firstly I must apologise for our delayed response to your review. We really appreciate the 5 star review and your kind comments. I can see that you have also ordered again since this review, so thank you for your custom. We will continue to do what we can to meet and exceed your expectations. If you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk

Client de încredere

Verificată de Feefo

4 years ago

On time delivery

On time all good

Stuart

Direct Oil

4 years ago

Hi, firstly I must apologise for our delayed response to your review. We really appreciate the 5 star review and your kind comments. If you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk

snicksnickers

Verificată de Feefo

Kent

4 years ago

Ce a spus snicksnickers despre Direct Oil:

Easy process

It was very easy to place my order and the oil arrived 3 days sooner than promised, will buy from Direct Oil again

Stuart

Direct Oil

4 years ago

Hi Susan, firstly I must apologise for our delayed response to your review. We really appreciate the 5 star review and your kind comments. It's great to see we could get to you a bit sooner than expected and exceed your expectations. We look forward to supplying your oil again in the future, if you need any assistance, please do let us know at: enquiries@directoil.co.uk

Client de încredere

Verificată de Feefo

4 years ago

Satisfactory

Could have improved on delivery dates too much delay between order and delivery

Stuart

Direct Oil

4 years ago

Hi, firstly I must apologise for our delayed response to your review. I am sorry if there was an unexpected delay with regards to your delivery. January was an extremely tough time for the entire sector and I can only apologise that we let you down. I can see that you have ordered with us again, so thank you for that. I hope that this time we can exceed your expectations. We will always do our best to keep you informed of any delays, so if you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk

Robert Rottger

Verificată de Feefo

4 years ago

Ce a spus Robert Rottger despre Direct Oil:

service was as you would expect.

Stuart

Direct Oil

4 years ago

Hi Robert, firstly I must apologise for our delayed response to your review. We really appreciate the 5 star review and it's good to see we met your expectations. If you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk

Client de încredere

Verificată de Feefo

4 years ago

Best price t the time and prompt delivery.

Stuart

Direct Oil

4 years ago

Hi, firstly I must apologise for our delayed response to your review. We really appreciate the 5 star review and it's good to see we met your expectations. If you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk

Client de încredere

Verificată de Feefo

4 years ago

Mix up with order but excellent service from driver & customer service team

Order mix up but redeemed by very good customer service.

Stuart

Direct Oil

4 years ago

Hi, firstly I must apologise for our delayed response to your review. Sorry for the mix up with your order in December, but I'm glad to see that you have given us another chance since this review and it looks like the process went a bit smoother that time. Thank you for your kind words regarding the customer service team, it's very much appreciated. If you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk

Mr Giles T Slater

Verificată de Feefo

4 years ago

Ce a spus Mr Giles T Slater despre Direct Oil:

Good from start to finish

Efficient on timing & polite friendly driver

Stuart

Direct Oil

4 years ago

Hi Giles, firstly I must apologise for our delayed response to your review. Thank you for your 5 star review, it's really appreciated, especially coming from one of our long standing regular customers. I hope we can continue to exceed expectations and if you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk

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