Never used before but hope to so again in the future
Pleased with holiday cost and quick service
0
Partajați
MS
Mrs Sharon Sampson
Verificată de Feefo
3 years ago
Ce a spus Mrs Sharon Sampson despre Holiday Gems:
Customer service was excellent...
0
Partajați
MH
Mr Paul Harvey
Verificată de Feefo
3 years ago
Ce a spus Mr Paul Harvey despre Holiday Gems:
Quick and easy to book.all documents sent within minutes.
0
Partajați
MB
Miss Johanna Ballard
Verificată de Feefo
Turkey
3 years ago
Ce a spus Miss Johanna Ballard despre Holiday Gems:
David- thank you for being so thorough 😊
David was extremely helpful. He called me out of office hours on a Sunday and really took his time to find me the best deal. Really lovely guy! I would definitely deal with Holiday Gems again because...
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0
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Client de încredere
Verificată de Feefo
3 years ago
Great service
Once again holiday gems got .me the holiday I wanted at the best price and the website Improvements made it easier and quicker, well done.
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Client de încredere
Verificată de Feefo
3 years ago
Brilliant & helpful staff
Brilliant customer service I will definitely be booking with them again.
I requested a change of hotel and this was done straight away and all amended paperwork was sent.
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Partajați
MB
Mrs Maureen Briley
Verificată de Feefo
3 years ago
Ce a spus Mrs Maureen Briley despre Holiday Gems:
Airport , transfers and hotel all were very good and organised .
We would definetly return again
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Partajați
MJ
Mrs Sharon Jordan
Verificată de Feefo
3 years ago
Ce a spus Mrs Sharon Jordan despre Holiday Gems:
Great holiday agents
So easy to choose a holiday. Very easy to book. Great payment methods. Well done
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Partajați
MH
Mrs Safie Hyusein
Verificată de Feefo
3 years ago
Ce a spus Mrs Safie Hyusein despre Holiday Gems:
This was the worst ever experience. We paid for 5 nights but stayed for 4 because last minute it turned out that actually our flight was after midnight but we still had to pay for the night we didn't...
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Review Team
Holiday Gems
3 years ago
Mrs Hyusein you had a conversation with our agent as the price of the package had gone up and you were told of the extra cost if you wanted the 5 nights. Instead of 5 nights you accepted 4 at the same price and the possibility of arranging a late check out. 4 nights were confirmed on your paperwork so you were aware before travel. Our agent called to discuss the solution before you agreed as this is our process and we are sorry if you did not fully understand the situation.
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Partajați
MC
Mr Steven Cutts
Verificată de Feefo
3 years ago
Ce a spus Mr Steven Cutts despre Holiday Gems:
Once we were booked we went the next day & had a great holiday
Ok so the evening before we actually booked you advertised a deal flying from luton which we went for
We got not confirmation untill 7...
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Review Team
Holiday Gems
3 years ago
Hello Steven, many thanks for your feedback. You will have seen from our website that it can take up to 72 hours to get all of the suppliers to confirm arrangements you select and we provide this information openly to customers so an informed decision may be made before committing. We also fully advise the process about offer costs and availability which we hope does not lead to customers being disappointed or upset. We are very pleased you otherwise had a great holiday.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
