Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Hobbs Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/hobbs | Feefo

Afișarea tuturor 67,810 recenziilor

Client de încredere

4 years ago

Data achiziției: 20/04/2021

Excellent service

First class online experience. Order was quickly sent out to me. I ordered a dress which was sadly, unsuitable so I was relieved to have the free returns label. My refund was also quickly dealt with...

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Evaluări de produse

Client de încredere

4 years ago

Data achiziției: 20/04/2021

Amazing company to purchase from.

Evaluări de produse

Client de încredere

4 years ago

Data achiziției: 20/04/2021

Lovely dress, great shape

Excellent fast service and dress delivered promptly.

Sarah Hocking

Hobbs

3 years ago

Hello there, Thank you for taking the time to provide us with your excellent feedback. I am pleased to hear your recent shopping experience was positive one and your dress arrived swiftly. It is great that the dress was perfect for you! We do try our very best to deliver great products with excellent customer service. If you ever require any help with your purchases please let us know. You can contact customer services via web chat or here: https://www.hobbs.com/contact/Many thanks

Evaluări de produse

Client de încredere

4 years ago

Data achiziției: 19/04/2021

I ordered a product which turned out to be out of stock. Very bad service

Your website must be correct

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and we're so sorry that we were unable to fulfil your order. It honestly doesn't happen very often but our website has been receiving an unprecedented amount of traffic lately and we've sold through lines incredibly quickly. It just hasn't had a chance to keep up in some instances. We hope you understand and have a lovely rest of your day. Kind regards.

Evaluări de produse

Hannah Lupton

Hobbs

3 years ago

Hello there, Thank you for taking the time to leave us feedback on your recent order.I am so sorry to hear that your new Cornelia shirt arrived creased. This certainly does not reflect the usual quality and condition of our products. I will certainly pass this onto the relative teams to ensure that this does not happen with any future orders. I hope you were able to receive a swift refund for this item and have found an alternative replacement.If there is anything else I can help you with please be sure to let me know. Kind regards.

MRS JEAN THEOBALD

4 years ago

Data achiziției: 20/04/2021

Ce a spus MRS JEAN THEOBALD despre Hobbs:

Trendy

Excellent service - quick delivery and well packaged. Easy to order items on website and good instructions.

Makayla Sher

Hobbs

3 years ago

Hello there Thank you for your feedback we are glad you found the website easy to use and your experience shopping with us was delightful. I am pleased to hear that your order arrived you with to promptly. Kind regards,

Evaluări de produse

Abigail Jones

Hobbs

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the fit of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item. Kind regards.

Client de încredere

4 years ago

Data achiziției: 25/04/2021

Beautiful dress

A beautiful dress delivered as expected.

Evaluări de produse

Client de încredere

4 years ago

Data achiziției: 24/04/2021

Quality

Improved from several weeks ago!

Sarah Hocking

Hobbs

3 years ago

Hello, Thank you for taking the time to provide us with your feedback. I am pleased to hear the quality of our items were at the excellent standard we strive for them to be. Also it is great to that your recent shopping experience was positive one. We do try our very best to deliver great products with excellent service. We do have some promotions coming up do keep an eye on our website for more information!Many thanks

Evaluări de produse

Client de încredere

4 years ago

Data achiziției: 23/04/2021

Yes, I will buy from Hobbs again. Good quality. Prompt delivery.

I am happy with the quality of my purchase and the parcel arrived very promptly. I also feel the quality was extremely good quality for the price I paid.

Evaluări de produse

MRS MARIA JAY

4 years ago

Data achiziției: 25/04/2021

Ce a spus MRS MARIA JAY despre Hobbs:

Not impressed yet as I am still waiting for my order.

Abigail Jones

Hobbs

3 years ago

Hi there, Thank you for your feedback. We are very sorry to hear that you have not received your item, this is not what we would expect and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us. Kind regards.

Evaluări de produse

Client de încredere

4 years ago

Data achiziției: 25/04/2021

I sent a comment on the contact form and I had no response to my comment

Respond to emails rather than sending generic responses - very disappointing

Honey Wilkinson

Hobbs

3 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. I can see this was resolved but please do get back in contact if you ever need any further assistance. Kind regards,

Evaluări de produse

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Despre Hobbs

Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoe label to a womenswear brand synonymous with the best of British design. Immaculate tailoring, feminine silhouettes and fine fabrics are the hallmarks of every collection – designed in London and brought to life in our very own atelier. Timeless yet contemporary, we make pieces of exceptional quality, to wear now and in years to come.

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0203 095 3939

72 Welbeck Street, London, W1G 0AY, United Kingdom

Asistență pentru clienți

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Hobbs Recenzii

LINA DRESSMai multe recenzii pentru acest produs (4)Vizualizați site-ul web al produsuluiThis dress would have been perfect but unfortunately one of the side seams was badly puckered.

ANNA COATMai multe recenzii pentru acest produs (4)Vizualizați site-ul web al produsuluiPerfect fit and quality. I am delighted

RIA FLORAL DRESSMai multe recenzii pentru acest produs (6)Vizualizați site-ul web al produsuluiI love this dress, looks great on, the photos online don’t do it justice.

VIVIENE TROUSERMai multe recenzii pentru acest produs (2)Vizualizați site-ul web al produsuluiI bought a pair before and was satisfied

CORNELIA SHIRTMai multe recenzii pentru acest produs (2)Vizualizați site-ul web al produsuluiProduct was very creased when it arrived

LAUREN TROUSERMai multe recenzii pentru acest produs (8)Vizualizați site-ul web al produsuluiLovely quality culottes and great colours. However very poor fit. Waist perfect but hips massive and really odd shape. Disappointed but would recommend for quality.

MARCI DRESSMai multe recenzii pentru acest produs (22,234)Vizualizați site-ul web al produsuluiStunning, flattering and very comfortable.

NITA BOXY SHIRTMai multe recenzii pentru acest produs (22,234)Vizualizați site-ul web al produsuluiLovely summery linen shirt longer than expected but again I am short! Well made look forward to wearing in summet

ADINA QUILTED JACKETMai multe recenzii pentru acest produs (3)Vizualizați site-ul web al produsuluiLovely casual cosy lightweight jacket well made will be great casual or smart. Sizing spot on

ALVA STRAIGHT TRSMai multe recenzii pentru acest produs (17)Vizualizați site-ul web al produsuluiVery nice material! Thank you.

NEW PATRICIA ANKLE BOOTMai multe recenzii pentru acest produs (11)Vizualizați site-ul web al produsuluiNot yet received so difficult to rate.

BAYVIEW MIDI DRESSMai multe recenzii pentru acest produs (4)Vizualizați site-ul web al produsuluiReturned as the magnet was left in - no offer of exchange or apology

Cum sunt colectate evaluările Feefo?

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