Terrible service , no communication. Item was supposed to arrive on the 23/5 , it is now the 30/5 and i have still recieved nothing or been told anything or where it is up to in arriving.
Louise
hardtofind.
3 years ago
I apologise for the inconvenience and lack of communication regarding your order. We understand your frustration, and we take this matter seriously. We will investigate the issue and make sure to address it promptly. Our team will reach out to you privately to gather more information and provide you with updates regarding the status of your order. Once again, we apologise for any inconvenience caused and appreciate your patience. We are committed to resolving this matter and ensuring your satisfaction.
Evaluări de produse
Louise
hardtofind.
3 years ago
We strive to provide a better experience for our customers, and this situation does not meet our standards. I assure you that we take this matter seriously and will investigate it further to resolve the issue.
Very efficient business, everything went well from ordering, notices on dispatch & delivery…
Louise
hardtofind.
3 years ago
Thank you for your feedback! We're delighted to hear that your experience with our business was very efficient and that everything went smoothly from ordering to dispatch and delivery.
Evaluări de produse
Louise
hardtofind.
3 years ago
That's wonderful to hear! I'm thrilled that the jewellery box you ordered for your daughter's birthday was stunning and arrived well packed and on time for her special day. It's always a joy to be able to contribute to such important moments.
I am yet to receive my order. The first one went missing and the person has remade it but I am still yet to receive it with no tracking available.
Very disappointing as it was a Mother's Day gift...
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Louise
hardtofind.
3 years ago
I apologise for the inconvenience and frustration caused by the delay in receiving your order. We understand the importance of timely delivery, especially for special occasions like Mother's Day. I assure you that we take this matter seriously, and we are actively working to resolve the issue. Our team will investigate the situation and provide you with updated information regarding the status of your order. We apologise for any disappointment caused and appreciate your patience.
Evaluări de produse
Louise
hardtofind.
3 years ago
Please rest assured that we are actively working to resolve this issue. I kindly request your patience for a little longer. Our team is investigating the matter and will provide you with updated information on the status of your order as soon as possible.
Data achiziției: 03/05/2023
0
Partajați
Client de încredere
Verificată de Feefo
3 years ago
Happy with product and quick delivery
Louise
hardtofind.
3 years ago
We're thrilled that you're happy with the product and that it was delivered to you quickly. Providing a positive shopping experience is important to us, and we're glad we could meet your expectations in terms of both product quality and delivery speed.
Evaluări de produse
Louise
hardtofind.
3 years ago
Providing great products and ensuring timely delivery are top priorities for us, and we're glad we could meet your expectations. If there's anything else we can assist you with or if you have any other feedback to share, please don't hesitate to let us know. We appreciate your support and look forward to serving you again in the future.
I am a new customer having recently moved to a regional area of NSW so was expecting to miss the ability to “pop-out” to the Mall to pick up gifts for family & friends. Then I found the Hard to Find...
Excellent service. Product arrived very quickly. Good communication with vendor.
Louise
hardtofind.
3 years ago
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our service. It's great to know that your product arrived quickly and that you found our communication with the vendor to be good.
Evaluări de produse
Louise
hardtofind.
3 years ago
We're thrilled to hear that you're satisfied with the quality of the product you received. It's great to know that it matches the photo and was well-packaged. We strive to provide products that meet our customers' expectations and ensure they are securely packaged for transit.
Data achiziției: 06/05/2023
0
Partajați
Client de încredere
Verificată de Feefo
3 years ago
They are very efficient and quick to respond. Helpful and easy to deal with.
Louise
hardtofind.
3 years ago
Thank you for your feedback! We're glad to hear that our team has been efficient, quick to respond, helpful, and easy to deal with. Providing excellent customer service is a top priority for us, and we're delighted that we could meet your expectations
Evaluări de produse
Louise
hardtofind.
3 years ago
That's great to hear! I'm glad to know that the seller, Eyes on Floyd, provided a positive experience for you. It's wonderful that you love your shirt, especially the color and the softness and comfort of the fabric.
Data achiziției: 12/04/2023
0
Partajați
Client de încredere
Verificată de Feefo
3 years ago
Service delivery and prodi
Louise
hardtofind.
3 years ago
If there's anything else we can assist you with or if you have any more feedback, please feel free to let us know.
Evaluări de produse
Louise
hardtofind.
3 years ago
A unique and personalised gift can be truly special and memorable, especially when it's tailored specifically for someone. It's great to know that you were able to find such a gift for him.
The gorgeous Ocean Relic pendant I purchased for a friend's birthday was so beautiful and unique. The seller was very helpful and communicative. Highly recommend.
Evaluări de produse
Data achiziției: 03/05/2023
0
Partajați
Client de încredere
Verificată de Feefo
3 years ago
the web site is easy to navigate , the ordering process is simple, confirmation and delivery details were advised , my purchased was securely packaged
Louise
hardtofind.
3 years ago
Thank you for your feedback! We're glad to hear that you found our website easy to navigate and that the ordering process was simple for you. We strive to provide a user-friendly experience for our customers, so your positive comments are greatly appreciated.
Evaluări de produse
Louise
hardtofind.
3 years ago
We're thrilled to hear that you are extremely happy with your purchase! It's wonderful to know that the bracelet complements the matching necklace you had previously purchased.
Louise
hardtofind.
3 years ago
It's great to know that your order was securely wrapped, ensuring its safe delivery to you. We take extra care in packaging our products to protect them during transit and ensure they arrive in excellent condition.
Louise
hardtofind.
3 years ago
Thank you for your feedback! We're thrilled to hear that you find the bracelet beautiful and that you are extremely happy with your purchase. We strive to provide high-quality and aesthetically pleasing products that meet our customers' expectations.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
