I have still not received my purchase so my experience so far is very bad. Where is it?
Alastair Flack
Hamilton Classic
8 years ago
Good morning Mr Haden-Scott and thank you for your order for your tailored car cover, It clearly explains in the product information that the tailored covers are bespoke and made to order with a delivery time of 3-4 weeks plus christmas this will be more like 4-5 weeks. So your feedback of poor produce and service is rather harsh. The fefo request is an automated service and I am not able to change it for each product.
Client de încredere
8 years ago
Fancy asking for feedback on a purchase when the product hasn't arrived yet!! You have my money, you didn't say don't pay until the product is in stock alternatively you can return my money and I will shop elsewhere. let me know.
Alastair Flack
Hamilton Classic
8 years ago
With any bespoke item that is made to the customers specification payment is always made at the time of purchase as we are making the cover for you and would be difficult to sell to anyone else.
If you are not happy to wait for your bespoke item we do have two variants of semi-fitted indoor cover available for immediate delivery if you would like to have another look at our website and let me know which cover you would prefer.
Client de încredere
8 years ago
Thank you. I am happy to wait a few weeks more but don't expect to receive any more feedback emails until the item has been delivered.
Evaluări de produse
Data achiziției: 21/12/2017
0
Partajați
TC
Trusted Customer
Verificată de Feefo
8 years ago
Ce a spus Trusted Customer despre Hamilton Classic:
Excellent service and very helpful.Offereerd a discount without prompting as well.
Have used before and will use again.
Good product as well except for the elastic fixing bands
Evaluări de produse
Data achiziției: 18/12/2017
0
Partajați
Client de încredere
Verificată de Feefo
8 years ago
This was meant for Christmas - it is not in stock and I must wait until January!
I’m not impressed.
Data achiziției: 16/12/2017
0
Partajați
Client de încredere
Verificată de Feefo
8 years ago
Great service
Data achiziției: 13/12/2017
0
Partajați
TC
Trusted Customer
Verificată de Feefo
Bucks
8 years ago
Ce a spus Trusted Customer despre Hamilton Classic:
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
