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Great Rail Journeys Recenzii

https://www.greatrail.com/?TelRef=GRJ_FEEFO&utm_source=Feefo&utm_medium=Reviews&utm_campaign=FeefoReviews

The leader in escorted rail holidays

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Afișarea tuturor 3,472 recenziilor
MB
Mr T Burke
4 years ago
Data achiziției: 31/01/2020
Ce a spus Mr T Burke despre Great Rail Journeys:
Long time to receive refund
We have been waiting since April for the refund for the tour we boked
1
Partajați
Client de încredere
5 years ago
Data achiziției: 03/06/2020
Excellent service
Great service across both email and phone when contacting them about upgrades.
2
Partajați
SJ
Stephen Johns
5 years ago
Data achiziției: 30/01/2020
Ce a spus Stephen Johns despre Great Rail Journeys:
WARNING BEFORE BOOKING. Check current refund policy first.
Refusal to give Cash Refunds is a breach of the law and your own Terms and Conditions. ABTA accept cash refunds must be given if requested for holidays that are cancelled by Tour Operators.
34
Partajați
Client de încredere
5 years ago
Data achiziției: 19/05/2019
Very pleased you have been able to move our trip to 2021. Can we have the same cabin number please?
5
Partajați
Client de încredere
5 years ago
Data achiziției: 15/01/2020
Clarify situation regarding cancellation of the holiday. I am still waiting to hear from someone regarding a holiday that was obviously not going to take place due to travel restrictions.
7
Partajați
MA
Mr A Addison
5 years ago
Data achiziției: 07/02/2020
Ce a spus Mr A Addison despre Great Rail Journeys:
Really need more frequent updates on what their advice is regarding not being able to travel. Be far more pro-active with what the current options are regarding pausing, moving, cancelling our...

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6
Partajați
CH
Carrie Hill
Bath
5 years ago
Data achiziției: 07/08/2019
Ce a spus Carrie Hill despre Great Rail Journeys:
Disappointing cancellation of holiday
The message was sad, of course, canceling our imminent holiday but was to have been expected. Immediately offered a new date, which suited us fine, so all good in the end. .
4
Partajați
Client de încredere
5 years ago
Data achiziției: 10/02/2020
Booking done well.
6
Partajați
MR
Mr A Ritchie
Milton Keynes
5 years ago
Data achiziției: 15/01/2020
Ce a spus Mr A Ritchie despre Great Rail Journeys:
Never again
Throughout the whole episode of dealing with this company I have found it very stressful. We were due to travel to Scotland late April, my husbands is 74 and all advice from the government was not to...

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9
Partajați
MB
Mr D Brewer
5 years ago
Data achiziției: 12/01/2020
Ce a spus Mr D Brewer despre Great Rail Journeys:
A very sad saga indeed.
Great rail appear to be running their clients out of time to cancel a booked trip in Scotland during this crisis. An alternative has not been offered. They say their own insurance policy sold by and...

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6
Partajați
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Despre Great Rail Journeys
We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.
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Saviour House, 9 St. Saviourgate, York, North Yorkshire, YO1 8NL, United Kingdom
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Despre Great Rail Journeys
We have an unrivalled knowledge and understanding of escorted holidays by rail, as we have more than 30 years of experience in organising them - yet we appreciate that many of our customers have never been on an escorted tour before, nor have they ever travelled as part of a group. In this section of the website we aim to address many of the questions you may have about Great Rail Journeys and our tours - and why you should travel with us.