Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Grape Tree Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/grape-tree | Feefo

Afișarea tuturor 19,075 recenziilor

Richard

Park Gate

9 years ago

Data achiziției: 20/03/2016

Ce a spus Richard despre Grape Tree:

Excellent online healthy foods.....

I ordered a range of goods from Grape Tree - after having used their shop in my local shopping centre, a couple of times. The prices were all very competitive (in some cases *very* competitive) and...

Read all

Alexandra

9 years ago

Data achiziției: 28/03/2016

Ce a spus Alexandra despre Grape Tree:

Very positive

Excellent service, high quality products

Client de încredere

9 years ago

Data achiziției: 28/02/2016

Not sure I would order on line again.

My first online order from grapetree. Why I probably wouldn't order again. It took over a week to arrive. It came in two different packages. The delivery company wouldn't leave in the porch or with a...

Read all

Neil

Grape Tree

9 years ago

Good morning Lindsy,

we certainly accept that there were issues from time to time with our previous courier. This is why from 29/03/2016 we moved to offer fully tracked services from Parcel Force to shorten delivery times and give customers the ability to track their order right to the door via email and SMS and rearrange delivery dates etc to suit when they are available to receive their goods.

We hope that you will consider giving us another try!

Regards

Grape Tree

Louise

Horsham West Sussex

9 years ago

Data achiziției: 27/01/2016

Ce a spus Louise despre Grape Tree:

My go to shop for dried fruits seeds and nuts.

Buy from two local Grape Tree shops and Internet and have recommended friends to shop there too. Quick online delivery and lovely products.

Meghan

London

9 years ago

Data achiziției: 20/02/2016

Ce a spus Meghan despre Grape Tree:

Great products for an affordable price.

Margaret

Caversham

9 years ago

Data achiziției: 18/03/2016

Ce a spus Margaret despre Grape Tree:

Thoroughly satisfactory service.

I was very pleased to be able to buy a product which was not available anywhere else. The items were well packed and arrived very quickly after ordering. I shall definitely continue to buy dried...

Read all

Gill

Staffordshire

9 years ago

Data achiziției: 06/02/2016

Ce a spus Gill despre Grape Tree:

Easy order site for healthy food.

Excellent. Easy to find products I needed and to order. I have ordered before and shall do so again. I would recommend. My only problem was logging out. I did not find this easy even though I used...

Read all

Amanda

West Sussex

9 years ago

Data achiziției: 26/01/2016

Ce a spus Amanda despre Grape Tree:

Website customer service needs improving!

Slow delivery, poor communication. Then when items did arrive they were incorrect and I ended up being refunded rather than receiving the correct items which I had asked for. Ended up going to a...

Read all

Neil

Grape Tree

9 years ago

Good morning Amanda,

Thank you very much for your feedback, we appreciate you taking the time.

We acknowledge that there issues at times with our previous courier which is why we moved to offer fully tracked services from Parcel Force as of the end of March with the intention of improving customer experience with quicker delivery and the ability to track the status of orders all the way to your door by email and text message.

With regard to the product error we can only apologise and hope that the swift refund brought things to a close quickly and we sincerely hope that you will consider ordering online with us once again.

Regards

Grape Tree

Anne

Kinross

9 years ago

Data achiziției: 29/03/2016

Ce a spus Anne despre Grape Tree:

5 star service

Delivered promptly and beautifully packaged.

Naomi

9 years ago

Data achiziției: 04/03/2016

Ce a spus Naomi despre Grape Tree:

No complaints. Speedy delivery, excellent company.

Nu ai primit o invitație de evaluare?

Despre Grape Tree

Grape Tree now has over 130 retail stores selling a variety of health food, nuts, seeds, dried and crystallised fruit, snacks, confectionery, cooking and baking ingredients.

Read all

01384 278639

Unit 2, Dandy Bank Road, The Pensnett Estate, Kingswinford, West Midlands, DY6 7TD, United Kingdom

Asistență pentru clienți

Feefo Trusted Service Awards

Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.

Ce sunt Trusted Service Awards

De ce să ai încredere în evaluările Feefo?

Aflați mai multe despre Feefo