Thank you so much for the review! Glad to know that we provided you with the highest level of customer service for your chosen flight! Wishing you a safe and happy trip!
0
Partajați
Client de încredere
Verificată de Feefo
3 years ago
Luggage
Most travellers would appreciate if you state what the baggage allowance or none at all when they making the booking.
Mavyreen
Globehunters
3 years ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
Client de încredere
3 years ago
Dear Mavyreen
Thank you for taking the time and most importantly acted to customers issues as clarity and integrity is the backbone of all successful companies. After making the booking and paid only to be told the next day by 2 missed calls and as many emails that the booking has gone through to the airline, however no check-in luggage is allowed. unless extra payments are made, this practice is not illegal but it does leave a sour taste.. pleased to know action taken to rectified this problem,
Kind regards
C Tang
0
Partajați
Client de încredere
Verificată de Feefo
3 years ago
Average with a poor business ethic
Overall ok … they just truck potential customer as my long haul flight didn’t have luggage included … I was told I had to click on more info … make it obvious … clear and transparent .. otherwise I...
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Mavyreen
Globehunters
3 years ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
0
Partajați
MR
Mr Christopher Richards
Verificată de Feefo
3 years ago
Ce a spus Mr Christopher Richards despre Globehunters:
Good price
Mavyreen
Globehunters
3 years ago
Thank you so much for the review! Glad to know that we provided you with the highest level of customer service and offer you the best prices for your chosen flight! Wishing you a safe and happy trip!
0
Partajați
MS
Mr Michael Sawden
Verificată de Feefo
3 years ago
Ce a spus Mr Michael Sawden despre Globehunters:
Brilliant
Was an ex Excellent service with really good customer service, I would and will be recommending your selves to my friends and family
Mavyreen
Globehunters
3 years ago
Thank you very much for your brilliant review! We always strive to make sure that the booking process is as easy for our customers and always deliver in service and price!
If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
MS
Mr Michael Sawden
3 years ago
Ur welcome
0
Partajați
Client de încredere
Verificată de Feefo
3 years ago
No baggage shown clearly and no confirm date on issuing of e-ticket
The price does not include check-in baggage, but it is not clearly shown on the website (only hide in a pull-down arrow icon). E-ticket is not issued up to now (8 days already) after placing the...
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Mavyreen
Globehunters
3 years ago
Hi, Thank you very much for your feedback and apologies for not having the baggage information made clear during your booking journey. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage fares.
We hope we can have the opportunity to serve your travel
needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
0
Partajați
Client de încredere
Verificată de Feefo
3 years ago
Excellent service
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
0
Partajați
Client de încredere
Verificată de Feefo
3 years ago
Make sure our flight has the check-in luggage included
The check-in luggage was not included for a flight to the USA, first time it ever happened to me.
Although it was stated in the small prints it was not obvious at checkout. After booking they both...
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0
Partajați
MR
Mr eduard reimchen
Verificată de Feefo
3 years ago
Ce a spus Mr eduard reimchen despre Globehunters:
its impossible to speak on the phone
its impossible to speak on the phone
Mavyreen
Globehunters
3 years ago
Hello,
Thank you for your feedback. We apologize for the inconvenience in your reservation. You deserve a smooth and trouble-free experience when you travel with us. We're truly sorry that this booking was an
exception. We have escalated this case internally to investigate further and there is nothing wrong with the call lines. Could you make sure you are calling within the working hours? I appreciate your understanding.
Best regards,
Globehunters Team
0
Partajați
MD
Mr John Dowsett
Verificată de Feefo
Hythe
3 years ago
Ce a spus Mr John Dowsett despre Globehunters:
Outstanding service
Outstanding service from Roger
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
