Waited 2 weeks for roller to arrive then found it had a big dent in the metal. Needed it urgently by that time so couldn't risk another long delay and didn't send it back.
Lynda
Gardenlines
10 years ago
Thank you for your feedback.
Unfortunately, when you placed your order the Cobra roller was out of stock and was clearly labelled as such on the website.
Our policy is always to get in touch with the customer to check that they are aware the item is out of stock. We always ask customers if they are happy to wait, which you said you were.
We were dismayed to hear that the roller arrived with a dent in it. Unfortunately, because you did not let us know, we could not help you.
Mower is great but was delivered without the battery and charger. Phoned company and lady I spoke to organised delivery of missing items for the next day and emailed me to let me know they had left....
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.