Absolutely brilliant service. Nothing too much trouble with regards delivery and product was exactly what we wanted at a much cheaper price than elsewhere. Would recommend without hesitation
DELIVERY BY CARRIER DELAYED THEN UNHELPFULLY DUMPED THE WHEELBARROW ON NEXT DOOR NEIGHBOURS THE MAN HAVING PARKINSONS DISEASE AND HIS WIFE A FRAIL 85 YEAR OLD WITH MIMIMUM HELP SO THAT SHE HAD TO...
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Sam
Gardenlines
10 years ago
Thank you very much for your feedback.Most couriers require a signature on delivery and some of our customers request that the item should be left with a neighbour if they are out.
Obviously on this occasion, leaving the item with a neighbour was not satisfactory and caused your neighbour undue stress. We apologise for this and we will pass on your comments to our supplier.
We are always looking for ways to improve our overall service. As a result of customer feedback we have recently introduced tracking emails for the majority of our products so that our customers can track their delivery and anticipate its arrival.
Service from Gardenlines themselves was excellent, prompt and informative seller. Delivery courier shocking!! Arrived at high speed up the gravel drive and left without closing the gate. Which was...
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Sam
Gardenlines
10 years ago
Thank you very much for your feedback.
We take customer satisfaction very seriously here at Gardenlines and we are very sorry that you were unhappy with the actions of the delivery driver.
We will forward your comments on to our supplier so that they can pass them on to the courier.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
