I had to call several times to get a policy, when it came , no policy number was attached, then the details were incorrect, it took several attempts to get it right. Not enough attention to detail...
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Stuart Craig
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. We strive to deliver a personal and helpful service and we're sorry that we have fallen short on this occasion.We understand you have now received the correct documentation, however if this is not the case, please do let us know.
We will take your feedback on board and hope that in the future you give us the opportunity to deliver the correct level of service to you.
Evaluări de produse
Data achiziției: 23/11/2020
0
Partajați
MT
Mr Stephen Thomas
5 years ago
Ce a spus Mr Stephen Thomas despre Fresh Insurance Services:
Nice to speak to a person as oppose to online only, plus someone who can answer all your questions. Companies need to get rid of answer service "Your call is important but all our operators are busy"...
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Evaluări de produse
Data achiziției: 23/11/2020
0
Partajați
MJ
Mrs Linda Johnson
East Sussex
5 years ago
Ce a spus Mrs Linda Johnson despre Fresh Insurance Services:
My poIicy now renews automatically which is great because prior to this the process of renewal was tedious to say the least. The only disappointment was the significant increase in the premium. I...
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Evaluări de produse
Data achiziției: 18/11/2020
0
Partajați
MH
Ms Susan Hose
Gloucester
5 years ago
Ce a spus Ms Susan Hose despre Fresh Insurance Services:
Gave great advice about flood insurance. As live in area at risk. Have had building insurance with them for 2 years very helpful agents that talk to you so you understand
Evaluări de produse
Data achiziției: 21/11/2020
0
Partajați
ME
Mr Ed Everard
5 years ago
Ce a spus Mr Ed Everard despre Fresh Insurance Services:
Disappointing. They refused to renew our house insurance and couldn’t or wouldn’t home a reason.
Stuart Craig
Fresh Insurance Services
5 years ago
Hi. We are a little confused about your feedback as our records show that you have an active live policy with us that started on 15/10/20. If you require us to investigate further please make another contact. Thanks
ME
Mr Ed Everard
5 years ago
Yes please investigate - I have sent an email to info@freshhomeinsurance.co.uk FAO Stuart Craig
ME
Mr Ed Everard
5 years ago
Now resolved confusion on my part.
Actually Fresh are a very good company insured our property when others declined
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
