Appalling communications. They don't reply to phone call queries and don't trust them to do what they say they will have done.
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Evaluări de produse
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have”
Data achiziției: 02/02/2021
0
Partajați
MT
Mr Martin Tonks
Manchester
5 years ago
Ce a spus Mr Martin Tonks despre Fresh Insurance Services:
Appalling communications. I have had an ongoing dispute re the settlement exclusion in my policy for a number of years now. I forwarded a structural survey to Fresh to forward to the insurance...
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Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Evaluări de produse
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
Data achiziției: 02/02/2021
0
Partajați
MB
Mrs Sylvia Bickerton
Warrington
5 years ago
Ce a spus Mrs Sylvia Bickerton despre Fresh Insurance Services:
As usual, a first class service. Always extremely polite and helpful.
Evaluări de produse
Data achiziției: 30/01/2021
0
Partajați
MN
Mr Charles Newbury
5 years ago
Ce a spus Mr Charles Newbury despre Fresh Insurance Services:
phoned about cost of insurance as cheaper for a new customer than for me who was renewing for a third time and have not claimed. Phoned but received a curt 'take it or leave it' reply from your...
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Sarah
Fresh Insurance Services
5 years ago
Thank you very much for your feedback. At Fresh we always try and ensure that both our existing customers and new customers receive the best price available unique to their circumstances. I understand that the discrepancy was caused by mismatched details between the web and telephone quotation you received. This has now been rectified and I believe you have now received the correct price for your policy.Thank you for renewing with us and I hope you give us the opportunity to get this right first time for you next year.
Evaluări de produse
Sarah
Fresh Insurance Services
5 years ago
Thank you for renewing with us again this year.
Data achiziției: 27/01/2021
0
Partajați
Client de încredere
5 years ago
They were responsive and addressed my issues well
Evaluări de produse
Data achiziției: 28/01/2021
0
Partajați
MM
Mr & Mrs Mitchell
Staffoed
5 years ago
Ce a spus Mr & Mrs Mitchell despre Fresh Insurance Services:
100% assistance with all queries. The staff went the extra mile in dealing with problems. I would recommend Fresh Insurance to all friends and relatives.
Evaluări de produse
Data achiziției: 27/01/2021
0
Partajați
Client de încredere
5 years ago
Excellent customer service
Evaluări de produse
Data achiziției: 22/12/2020
0
Partajați
Client de încredere
5 years ago
Quick efficient service.
Evaluări de produse
Data achiziției: 26/01/2021
0
Partajați
MM
Mr Trevor Maybourne
5 years ago
Ce a spus Mr Trevor Maybourne despre Fresh Insurance Services:
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
