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Ifigenia Poulka
Verificată de Feefo
4 years ago
Ce a spus Ifigenia Poulka despre forward2me:
Very helpful, always receive quick answers tailored to my needs. Does not feel like I am communicating with a robot
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Partajați
EL
Erika Lukens
Verificată de Feefo
4 years ago
Ce a spus Erika Lukens despre forward2me:
I'm impressed!
Super fast shipping and excellent customer service! Highly recommend to anyone needing this service!
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SL
Sydny Long
Verificată de Feefo
4 years ago
Ce a spus Sydny Long despre forward2me:
Great as always!
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Client de încredere
Verificată de Feefo
4 years ago
Super fast shipping and amazing customer support! Love this service
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Client de încredere
Verificată de Feefo
4 years ago
No mention of the invoice requirement..this became problematic
Hayley
forward2me
4 years ago
Hi there,
Many thanks for your feedback.
I am sorry to hear that you feel dissatisfied in relation to the GST invoice process through our services.
The New Zealand government introduced GST laws which were effective from 1st December 2019. A Goods and Service Tax (GST) is applied to all sales of Low Value Goods (LVG) imported into New Zealand.
Therefore we are obliged to collect 15% GST on both items with a value of $1000 NZD or less and the shipping service provided.
If you have a registered Business Account number which is registered for GST, this number can be registered on your account, once approved we will not need to charge GST on any of your shipments, the transactions will need to be declared on your usual return to the New Zealand Tax Office.
Please note, further information relating to GST for Australia and New Zealand is available for our customers to view from the FAQs page on our website
I hope this helps explain this charge further however if you have any further questions please don't hesitate to get in touch.
We hope this issue does not deter you from using our services again in the future and that you will reconsider your current rating for our service.
Kind Regards
Hayley
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Partajați
Client de încredere
Verificată de Feefo
4 years ago
trés satisfait
a l'écoute de leur client et envoi tres rapide ,merci
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Partajați
LS
Lecat Sebastien
Verificată de Feefo
4 years ago
Ce a spus Lecat Sebastien despre forward2me:
Parfait
Perfect service
0
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Client de încredere
Verificată de Feefo
4 years ago
Bad customer service
It very disconcerting when the item arrived damaged but the buyer was never informed or shown pictures of the damage - instead wanted to charge to send pictures of the item that was clearly damaged...
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Hayley
forward2me
4 years ago
Hi there,
Many thanks for your feedback.
I am sorry to hear that you feel disappointed with our services on this occasion.
I am currently looking into this matter that is relating to your damaged goods and I will provide you with a response and further updates via direct email in due course.
Hopefully we will be able to have this issue resolved for you amicably.
Please keep an eye out for my email coming through.
I hope this helps you further.
Kind Regards
Hayley
0
Partajați
Client de încredere
Verificată de Feefo
4 years ago
Best Aboard Goods Delivery Group!
Great service once you get used to it. Simple to use, quick delivery with the right distributers. Highly recommended.
0
Partajați
Client de încredere
Verificată de Feefo
4 years ago
Good reliable service.
Would definitely use them again but was more expensive than I anticipated for a tiny , low value package. Might reserve using the service for higher value items so the relative cost of postage isn’t...
forward2me is the UK's first dedicated international parcel forwarding service! We Deliver for thousands of happy customers and businesses from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and Guernsey.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
forward2me is the UK's first dedicated international parcel forwarding service! We Deliver for thousands of happy customers and businesses from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and Guernsey.