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Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Firetree Chocolate Recenzii | Recenzii ale serviciului de clienți pentru {{merchantUrl}} | Feefo

Afișarea tuturor 330 recenziilor

Client de încredere

Verificată de Feefo

1 year ago

We love Firetree Chocolate and rate the product 5 stars. However, because we have NEVER received the PROMISED shipping confirmation, we rate the service ZERO stars. We order from the USA and always...

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Sheena from the Firetree Chocolate team

Firetree Chocolate

1 year ago

We’re really sorry this has happened and in this case, we packed up your delivery on the day we received it and had it ready for the courier to collect. However, the courier did not collect, hence you not receiving any correspondence saying this had been shipped, as has been the case for your past orders. All other correspondence should then always come from the courier as they are the next step in the process. Thanks to your feedback on your recent experience, this has prompted the Customer Services team to review our international delivery processes, and they will be in touch shortly via email on the outcome and decisions made. Long before your next order with us! In the meantime, we are so glad you enjoyed your chocolate and we all thank you for your support of our small craft chocolate business. It’s great to have chocolate connoisseurs like yourselves in our corner!

Client de încredere

Verificată de Feefo

1 year ago

Yummy chocolate

Good afternoon sales service

Russell

Verificată de Feefo

1 year ago

Ce a spus Russell despre Firetree Chocolate:

Mixed.

The delivery was quick and it was well packaged with a little booklet explaining all about the cocoa and the different taste profiles of each Island which I found interesting.

Sheena from the Firetree Chocolate team

Firetree Chocolate

1 year ago

Thank you for this 5* review on Firetree and your order. We are so glad to hear you found the Firetree information booklet interesting and we hope these can be read whilst the chocolate from these beautiful far off islands is being enjoyed, in a kind of multi-sensory experience!

Client de încredere

Verificată de Feefo

1 year ago

Beautiful chocolate👍

Excellent service highly recommended

Sheena from the Firetree Chocolate team

Firetree Chocolate

1 year ago

Thank you for this 5* review for our service and beautiful chocolate. We pride ourselves on both factors and are thrilled you recommend us to fellow chocolate fans - which is crucial to ensure we are able to make chocolate for many more years to come!

Client de încredere

Verificată de Feefo

1 year ago

OMG REALLY?

Came fast. Wasn't expecting that. Nice.

Sheena from the Firetree Chocolate team

Firetree Chocolate

1 year ago

We're so glad to hear your order of our delicious volcanic chocolate and even better that it got to you in double quick time. We couldn't ask for more!

Frances Wingate

Verificată de Feefo

London

1 year ago

Ce a spus Frances Wingate despre Firetree Chocolate:

Quick and easy to order

Sheena from the Firetree Chocolate team

Firetree Chocolate

1 year ago

Thank you for this 5* review of Firetree and we're glad to hear that your chocolate got to you quick and efficiently. As a chocolate lover, you really can't ask for more!

Robert Nicholls

Verificată de Feefo

1 year ago

Ce a spus Robert Nicholls despre Firetree Chocolate:

Arrived on time

Sheena from the Firetree Chocolate team

Firetree Chocolate

1 year ago

We''re very glad to hear that your order arrived on time - what more can a Firetree Chocolate fan ask for!

Judith Otto

Verificată de Feefo

1 year ago

Ce a spus Judith Otto despre Firetree Chocolate:

Excellent

Good service, quick delivery

Sheena from the Firetree Chocolate team

Firetree Chocolate

1 year ago

Thank you for leaving a 5* review of Firetree Chocolate and we're glad to hear that you received good service and a speedy delivery - we wouldn't want you to be too far away from your next Firetree moment, after all!

Clifford Dammery

Verificată de Feefo

Cardiff

1 year ago

Ce a spus Clifford Dammery despre Firetree Chocolate:

It was very good service

Sheena from the Firetree Chocolate team

Firetree Chocolate

1 year ago

Thank you for leaving a 5* review for our service and we will endeavour to keep up the high standards.

Client de încredere

Verificată de Feefo

1 year ago

Lovely Cocoa Boost

Quick delivery. Packaging lovely

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