I love OvuSense and was even more delighted when I had such a positive experience with customer service. They responded to my questions very quickly - explaining everything I needed to know about...
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Caroline
OvuSense
5 years ago
Thank you for your great feedback Jennifer. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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Client de încredere
Verificată de Feefo
7 years ago
Really helpful even when I was having trouble connecting.
Caroline
OvuSense
5 years ago
Thank you for your feedback. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
0
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OU
OvuSense User
Verificată de Feefo
7 years ago
Ce a spus OvuSense User despre OvuSense:
Doesn’t tell you the day before ovulation it only predicts
Caroline
OvuSense
7 years ago
Hi Katie - thank you for your feedback. OvuSense can give you advance notice that you are going to ovulate the next day. Looking at you most recent cycle, unfortunately there was some missing data. The Sensor must be worn every day from when your period finishes, right up until you get confirmation of ovulation. If you miss data, this can mean that the App is unable to notify you that ovulation is about to occur. If you wish to discuss further, please get in touch with customer support via the website and we will be more than happy to help you.
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Client de încredere
Verificată de Feefo
7 years ago
Great service
Great response to email queries. Good support online. The app didn’t pick up ovulation correctly last month and got it entirely wrong the previous month but still provided valuable insight into my...
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Caroline
OvuSense
5 years ago
Thank you for your feedback. I have looked at your data and can see that the confirmation was incorrect for cycle 1, customer support can ask for this to be removed so that the app can provide the correct confirmation. Your cycle 2 & 3 confirmations appear correct. Please do contact customer support via the website if we can offer any assistance. Best Wishes, The OvuSense Team
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Client de încredere
Verificată de Feefo
7 years ago
Quick to respond
They were quick to respond when I had a faulty sensor once we got through the automated email section. A new sensor arrived pretty quickly.
Caroline
OvuSense
5 years ago
Thank you for your feedback. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
0
Partajați
OU
OvuSense User
Verificată de Feefo
7 years ago
Ce a spus OvuSense User despre OvuSense:
Customer service is great. Very helpful.
Caroline
OvuSense
5 years ago
Thank you for your feedback Molly. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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Client de încredere
Verificată de Feefo
7 years ago
Great Product
I like this product very much.
Caroline
OvuSense
5 years ago
Thank you for your feedback. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
0
Partajați
OU
OvuSense User
Verificată de Feefo
7 years ago
Ce a spus OvuSense User despre OvuSense:
Great I normally get a reply within 2 to 3 hour on a weekday and just a little longer on the few time I sent a message on t he e weekend.
Caroline
OvuSense
5 years ago
Thank you for your feedback Heather. Our customers are at the heart of everything we do at OvuSense which is why we have Customer Support 24/7, all year round. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
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Client de încredere
Verificată de Feefo
7 years ago
It arrived quickly. It was easy to figure out how to use.
Caroline
OvuSense
5 years ago
Thank you for your feedback. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
0
Partajați
OU
OvuSense User
Verificată de Feefo
huddersfield
7 years ago
Ce a spus OvuSense User despre OvuSense:
best thing I've ever bought
cant fault the customer service everytime I've had trouble it's been sorted within the hour exceptional! wouldnt be with out it its given me so much insight on my cycle so much so my gyno is on...
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Caroline
OvuSense
5 years ago
Thank you for your great feedback Leanne. We are pleased to hear Customer Support were able to assist you until the issue was resolved and that it has offered you insight into your cycle. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
