Caring, prompt, helpful, kind, and knowledgeable!! Just a few words to describe OvuSense's customer service team!
Kate
OvuSense
5 years ago
Thank you so much for your kind comments! Here at OvuSense, we aim to provide the highest standard of Customer Support for all of our Users, so to hear feedback like this really makes our day.
I am so glad I was able to help you today and on behalf of the whole team, we look forward to assisting you again soon. Kate S, Customer Support Advisor
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Client de încredere
Verificată de Feefo
5 years ago
So good, using it for a second time
Normal btt did not work for me so I love this product and gave me great insight into my monthly cycle. Using for the second time ttc and recently had to contact customer service on a Saturday and...
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Kate
OvuSense
5 years ago
Thank you for your kind review, it is always lovely to see returning Users coming back to OvuSense as they continue their fertility journey! I am so pleased that the OvuCore Sensor has provided you with such valuable data and that I was able to assist you today. We look forward to speaking with you again soon. Kate S, Customer Support Advisor.
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Kellyanne Perry
Verificată de Feefo
5 years ago
Ce a spus Kellyanne Perry despre OvuSense:
Great customer service!
I was very impressed with how my issues were resolved. Very friendly and quick customer service.
Jenny
OvuSense
5 years ago
Hi Kellyanne, thanks so much for taking the time to leave such a lovely review! I'm very pleased to hear your issues were resolved to your satisfaction and with quick and friendly service! Please don't hesitate to reach out anytime; we're always happy to help! -Jenny, Customer Relations Assistant
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EM
Elizabeth Monaghan
Verificată de Feefo
5 years ago
Ce a spus Elizabeth Monaghan despre OvuSense:
Fast response and very clear
Kate
OvuSense
5 years ago
Hi Elizabeth, Thank you for taking the time to leave some feedback. I am so pleased that we were able to help you and resolve the issue in a timely manner. Rest assured that I will pass on your kind comments to the whole Support Team. Kate S, Customer Support Advisor.
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Client de încredere
Verificată de Feefo
5 years ago
Great!!!!!!
Nellie
OvuSense
5 years ago
Thank you for taking the time to leave a review today. I'm so happy we were able to help answer your question, and to hear that OvuSense is working well for you.Please don't hesitate to get in touch if you have any further queries.Nellie, Customer Support Advisor.
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Client de încredere
Verificată de Feefo
5 years ago
Very timely responses
Timeliness in responding was very much appreciated!
Kate
OvuSense
5 years ago
Thank you for taking the time to leave a review today. I am delighted to hear that we were able to answer your query in a timely manner.
We understand that response time is important to our Users, so we aim to provide the best available support as quickly as possible.
We look forward to assisting you again in the near future.
Kate S. , Customer Support Advisor.
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KK
Kelly-Marie Kew
Verificată de Feefo
Peterborough
5 years ago
Ce a spus Kelly-Marie Kew despre OvuSense:
Couldn’t get any better!
Ovusense customer service & support is absolutely fantastic. Their products are amazing and have helped ease my anxiety around TTC
Kate
OvuSense
5 years ago
Hi Kelly-Marie,
Thank you for leaving some lovely feedback!
I am delighted to hear that you have had such a positive experience with OvuSense so far. We pride ourselves on providing the highest standard of Customer Support, so reading comments like these really do make our day!
Trying to conceive can be overwhelming and challenging at the best of times, so I am really pleased to hear that OvuSense is helping to ease some of your anxiety and providing you with the data to take control of your fertility journey.
Rest assured that I will pass on your kind comments to the wider Team and we look forward to speaking to you again soon.
Kate S. ,Customer Support Advisor.
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Client de încredere
Verificată de Feefo
5 years ago
Very quick response and very helpful
Kate
OvuSense
5 years ago
Thank you so much for taking the time to leave a review. I am really pleased that we were able to help you in a timely manner and provide you with some valuable support today. We look forward to assisting you again in the future. Kate S, Customer Support Advisor.
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AM
Amy Meinster
Verificată de Feefo
5 years ago
Ce a spus Amy Meinster despre OvuSense:
They have your back!!
Extremely helpful. They did not stop until they found a resolution. I’m very grateful!
Jenny
OvuSense
5 years ago
Hi Amy! Thank you for taking the time to leave such a wonderful review and feedback regarding your experience! I'm so happy to hear our team worked diligently until your issue was resolved. Please do get in touch again if we can be of assistance in any way; we're always happy to help! - Jenny, Customer Relations Assistant
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Client de încredere
Verificată de Feefo
5 years ago
I wish every company had customer service like Ovusense.
Customer service response time was what I dream about as a customer. The subscription did not setup automatically in the app as described by the instructions and the customer service representatives...
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Caroline
OvuSense
5 years ago
Thank you so much for taking the time to leave such a lovely review! I'm so pleased you found Customer Support to be helpful and speedy with replies. We wish you the best of luck on your journey. Kirsty, Customer Relations Assistant
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
