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Client de încredere
Verificată de Feefo
13 years ago
The on-line booking was fine, but I had a terrible time trying to use my…
The on-line booking was fine, but I had a terrible time trying to use my credit for a cancelled flight. My call was forwarded to "elite service," but the person who answered was unresponsive and...
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Expedia.com
Expedia.com
13 years ago
I apologize for the difficulty you experienced during your attempt to use a credit for your cancelled flight. It is our goal to provide the highest level of customer service possible to our valued Elite + Members and it sounds like we missed the mark here.
I've forwarded your information along to our Member Experience Manager for our Loyalty Programs for further investigation.
Thank you for taking the time to provide us with your feedback.
Sincerely,
Martin Gurth
Sr. Manager, Customer Experience
Expedia.com
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Client de încredere
Verificată de Feefo
13 years ago
Great!
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Client de încredere
Verificată de Feefo
13 years ago
One suggestion - I would like to be able to search on Expedia with the…
One suggestion - I would like to be able to search on Expedia with the +/- 3 days options when looking for the best price. Travelocity has this search option and although I prefer booking through...
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Client de încredere
Verificată de Feefo
13 years ago
I always book my trips via Expedia. Its fast, easy to use and never found a…
I always book my trips via Expedia. Its fast, easy to use and never found a better deals on the same trips on other sites. Its been at least 6 years that i've been using them and not planning on...
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Client de încredere
Verificată de Feefo
13 years ago
Please make Expedia mobile app available worldwide (non-us)
Please send out flight booking code / PNR…
Please make Expedia mobile app available worldwide (non-us)
Please send out flight booking code / PNR code with the original booking confirmation message
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Client de încredere
Verificată de Feefo
13 years ago
convenient to book a hotel in a certain area.
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Client de încredere
Verificată de Feefo
13 years ago
I appreciate that you do not charge any cancellation fee to may activity.
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Client de încredere
Verificată de Feefo
13 years ago
Have nothing bad to say. Maybe free tee shirt are something would be nice
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Client de încredere
Verificată de Feefo
13 years ago
I had a problem with the choice of bed because I could not know what kind…
I had a problem with the choice of bed because I could not know what kind of beds there were in the room, nor could I make a change requesting the bed I needed. Which kind of defeats the point with...
Expedia is one of the world’s leading full-service online travel brands helping travelers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Expedia is one of the world’s leading full-service online travel brands helping travelers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent
