Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Recenzii ExoticDirect

Afișarea tuturor 1,993 recenziilor

Trusted Customer

8 years ago

Ce a spus Trusted Customer despre ExoticDirect:

Very helpful and quick would highly recommend

Great company very helpful and fast would highly recommend

Hayley

ExoticDirect

8 years ago

Hi Laura.

Thank you so much for taking the time to leave your positive review.

We are so glad you found our service helpful and quick and that you would recommend us in the future.

Kind Regards

The Exotic Direct Claims Team.

Trusted Customer

8 years ago

Ce a spus Trusted Customer despre ExoticDirect:

Making it easy at times of stress

I have been using Exotic Direct for many years now. Each and every claim has been paid up with no bother at all and with very little effort from me. What I like most is the sympathetic nature of the...

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Hayley

ExoticDirect

8 years ago

Hi Jackie.

Thank you so much for taking the time to leave your positive review.

We are so glad you are happy with the service provided over the years and we hope we can continue to help you whenever you need us.

Kind Regards

The Exotic Direct Claims Team.

Client de încredere

8 years ago

Wonderful Company, made a difficult time much easier

I have had insurance with Exotic Direct for just over a year now, and until very recently have never had to make a claim on any sort of pet insurance, but had heard lots of horror stories about how...

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Hayley

ExoticDirect

8 years ago

Hi Victoria.

Thank you so much for leaving your positive review and for your lovely feedback.

We are glad that we were able to assist you in your difficult time and we are sorry to hear of the loss of your beloved Jasper.

Kind Regards

The Exotic Direct Claims Team.

Client de încredere

8 years ago

Straightforward process

A very positive expeeience. No hassle

Hayley

ExoticDirect

8 years ago

Hi there.

Thank you so much for taking the time to leave your positive review.

We are so glad you found our claims process positive and hassle free.

Kind Regards

The Exotic Direct Claims Team.

Trusted Customer

8 years ago

Ce a spus Trusted Customer despre ExoticDirect:

Higher cover ... vet fees have increased alarmingly

They always look after my animals and the renewal was a good price and was done smoothly with no hitches I can find no fault with this insurance company

Sarah

ExoticDirect

8 years ago

Hi Roger,

Thank you very much for taking the time to leave your review, we are so pleased to hear that you were happy with your renewal and with us!

Kind Regards,

The Exotic Direct Team.

Trusted Customer

8 years ago

Ce a spus Trusted Customer despre ExoticDirect:

Always there when I need them

Sarah

ExoticDirect

8 years ago

Dear Mr & Mrs Jewell,

Thank you for taking the time to leave your lovely review, we really appreciate hearing these comments from you.

Kind Regards,

The Exotic Direct Team

Trusted Customer

8 years ago

Ce a spus Trusted Customer despre ExoticDirect:

My blue breasted amazon parrot was very poorly and the staff at strathmore vets were amazing, and also exotic direct insurance made paying my bills easy and efficiently

Hayley

ExoticDirect

8 years ago

Hi Lisa.

Thank you so much for taking the time to leave your positive review.

We are so glad you are happy with our service.

Kind Regards

The Exotic Direct Claims Team.

Trusted Customer

8 years ago

Ce a spus Trusted Customer despre ExoticDirect:

I’d managed to get dates confused a the insurance for our tortoise lapsed (had emails etc from Exotics Direct, I just got the date wrong). The following day they called and after a pleasant phone...

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Sarah

ExoticDirect

8 years ago

Hi Antony,

Thank you very much for your review,

We are very pleased that we were able to help with your renewal for your tortoise, and happy to help in the future.

Kind Regards,

The Exotic Direct Team.

Trusted Customer

Uttoxeter

8 years ago

Media încărcate

Vezi toate mediile (1)

Ce a spus Trusted Customer despre ExoticDirect:

Mushu and I are really happy with the service we have received during the past 4 years. Easy to purchase the insurance suitable for our needs. Thank you and all the best.

Sarah

ExoticDirect

8 years ago

Hi Joanna and Mushu,

Thank you so much for taking the time to leave your lovely review, we are very pleased to hear that you are both happy with our service!

Kind Regards,

The Exotic Direct Team.

Trusted Customer

8 years ago

Ce a spus Trusted Customer despre ExoticDirect:

very easy to claim and prompt payment although would prefer if payment could be made by BACs instead of cheque

Hayley

ExoticDirect

8 years ago

Hi Melanie.

Thank you for taking the time to leave your feedback.

We are hoping to look into this in the future and we have taken your comments on board.

Kind Regards

The Exotic Direct Claims Team.

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Feefo Trusted Service Awards

Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.

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ExoticDirect Recenzii

Cum sunt colectate evaluările Feefo?

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Cum verificăm evaluările?

Cum ne ocupăm de evaluările false?