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Eversure Insurance Recenzii | Recenzii ale serviciului de clienți pentru {{merchantUrl}} | Feefo

Afișarea tuturor 13,079 recenziilor

Joe Allen

Verificată de Feefo

GBR

2 months ago

Ce a spus Joe Allen despre Eversure Insurance:

I'd stay away

I have had a very poor experience with Eversure and I shall be looking to change insurance companies ASAP. They refused to cover something that is accidental damage because there is no explanation as...

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Chloe

Eversure Insurance

1 month ago

Hello Joseph, We’re very sorry to hear about your experience with your claim. We understand how frustrating this must be and regret that we didn’t meet your expectations on this occasion. An agent will be in contact with you shortly to discuss this further. Kind regards, Chloe

Client de încredere

Verificată de Feefo

2 months ago

Would not pay out on a fairly standard claim. I would avoid them

They require quite an obscure document when you attempt to make a claim. Made the policy worthless for me when I actually had to use it as the car hire company would not provide this obscure doc. ...

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Chloe

Eversure Insurance

1 month ago

Hi there, Thank you for your feedback. We’re sorry to hear about your experience when making a claim. Our policies do require certain documentation from the rental company, as outlined in the policy terms. We understand this can be frustrating if the documents aren’t provided. We’d be happy to look into this further for you as we are not involved in the claim process directly - please feel free to contact us via the link below so we can review your case: https://reducemyexcess.co.uk/app/contact-us/ Kind regards, Chloe

Client de încredere

Verificată de Feefo

2 months ago

...

Kenneth Durling

Verificată de Feefo

3 months ago

Ce a spus Kenneth Durling despre Eversure Insurance:

Eversure Camera Insurance misleading

I rarely leave negative feedback, but I feel this experience needs to be shared. I took out specialist insurance for high value camera equipment after being asked to call so the cover could be...

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Chloe

Eversure Insurance

3 months ago

Hi Kenneth, Thank you for taking the time to leave a review. We’re sorry to hear that you’re unhappy and that you’ve raised a complaint. We appreciate you bringing this to our attention. As the policy was purchased online on a non-advised basis, we’re unable to see any record of a discussion with one of our agents prior to the policy being taken out. During the online application journey, you are asked a number of questions about the items you wish to insure, including whether you have any equipment valued over £2,000. Where relevant, this information is required before the purchase can be completed. We’re currently carrying out a full review of your complaint and will be in touch shortly with an update. Kind regards, Beverly

Christopher Powers

Verificată de Feefo

GBR

3 months ago

Ce a spus Christopher Powers despre Eversure Insurance:

Everything ok except the car hire company refused to accept the insurance so had to pay excess anyway

Chloe

Eversure Insurance

3 months ago

Hi Christopher, Thank you for your feedback, we are sorry to hear the Rental Company did not accept the insurance you had purchased with us. Please note, our policy insures your excess you are liable to pay the rental company in the event of damage, theft or an accident. As this is a reimbursement policy, you just need to inform the rental company you do not need their excess reimbursement waiver as you have this elsewhere. If you are then charged under your CDW excess which you have with the Rental company, you can then submit a claim with us to be reimbursed. If you would like to discuss this further, please get in touch using our Contact form online - https://reducemyexcess.co.uk/app/contact-us/ Kind Regards, Chloe

Gillian Williams

Verificată de Feefo

4 months ago

Ce a spus Gillian Williams despre Eversure Insurance:

Worth looking at for insurance

Very helpful help me alot made buying easy and very understanding of reason I choose you

James Donlon

Verificată de Feefo

4 months ago

Client de încredere

Verificată de Feefo

4 months ago

Easy

Easy to use.

Client de încredere

Verificată de Feefo

4 months ago

Good service at a good price

Client de încredere

Verificată de Feefo

4 months ago

Very quick service

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