great service. The response on Whatsapp customer service was very prompt & informative.
Your Tiq Team
Etiqa
5 years ago
Hello Jennifer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Evaluări de produse
Data achiziției: 03/03/2021
0
Partajați
Client de încredere
Verificată de Feefo
5 years ago
Keep getting my risk location wrong despite me having to update so many times .And keep asking me to renew when your side have not solve the issue .
Your Tiq Team
Etiqa
5 years ago
Hello Customer, thank you for sharing your experience with us. We are looking into this matter and will be reaching out shortly to assist you on this thoroughly. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects.
Evaluări de produse
Data achiziției: 03/03/2021
0
Partajați
Client de încredere
Verificată de Feefo
5 years ago
The staff were extremely helpful in helping us make a decision on placing the business with them
Your Tiq Team
Etiqa
5 years ago
Hello Wong Yew Wing, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Hello Lee Siak Foon, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority.
Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Evaluări de produse
Data achiziției: 05/03/2021
0
Partajați
Client de încredere
Verificată de Feefo
5 years ago
They are patient to listen and answered all my queries. I would highly recommend them.
Your Tiq Team
Etiqa
5 years ago
Hello Diana, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Data achiziției: 05/03/2021
0
Partajați
Client de încredere
Verificată de Feefo
5 years ago
Katarina was very prompt to all my queries. Thumbs up!
Your Tiq Team
Etiqa
5 years ago
Hello Quek Hoon Gek, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Really 5 star service with the WhatsApp channel. I love how responsive they are.
Your Tiq Team
Etiqa
5 years ago
Hello Aaron, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Evaluări de produse
Data achiziției: 04/03/2021
0
Partajați
Client de încredere
Verificată de Feefo
5 years ago
Responsive and helpful service. The person has a good understanding of the various packages which really enables me to make the right choice.
Your Tiq Team
Etiqa
5 years ago
Hello Lim See Keong, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Evaluări de produse
Data achiziției: 26/02/2021
0
Partajați
Client de încredere
Verificată de Feefo
5 years ago
It was easy to apply through website. Instructions were clear
Your Tiq Team
Etiqa
5 years ago
Hello Rebecca, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority.
Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Although I could not get the required information on the chatline, I did get an email to provide me the the information I sought the next day to allow me to proceed to purchase the insurance
Your Tiq Team
Etiqa
5 years ago
Hello Jennifer, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us.
Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
