Good knowledge of product. Polite.
My issue resolved quickly. Thank you
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Michelle is very jovial and efficient. She is very patient and is able to guide me to download the Tiq app and access e-wallet to encash the balance from the Tiq portal. Thank you very much Michelle!
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Data achiziției: 24/08/2021
0
Partajați
YS
YAP SI SI
Verificată de Feefo
4 years ago
Ce a spus YAP SI SI despre Etiqa:
No service as purchase is on line. However, the email confirmation should contain more information like plan purchased (the maid insurance has three plans).
Irsyad
Etiqa
4 years ago
Dear Yap, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!
Evaluări de produse
Data achiziției: 23/08/2021
0
Partajați
Client de încredere
Verificată de Etiqa
4 years ago
Ahmad was helpful and knowledgeable
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Data achiziției: 24/08/2021
0
Partajați
Client de încredere
Verificată de Feefo
4 years ago
Agent was prompt in answering my query. Overall great experience.
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Evaluări de produse
Data achiziției: 23/08/2021
0
Partajați
Client de încredere
Verificată de Feefo
4 years ago
Payment processing can be improved. Had face issues with last 2 or 3 online payment and hope it can be improved.
Irsyad
Etiqa
4 years ago
Dear Valued Customer, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!
Evaluări de produse
Data achiziției: 23/08/2021
0
Partajați
Client de încredere
Verificată de Etiqa
4 years ago
Irsyad is very patience to answer my enquires and guide me on the fire plans .
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Data achiziției: 23/08/2021
0
Partajați
Client de încredere
Verificată de Etiqa
4 years ago
I received an email re $5 in ewallet. Was told it is part of your campaign. I asked whether etiqa can email my client to tell him he also qualifies. Ahmad said he cannot unless client calls in. ...
Vizualizați mai multe
Irsyad
Etiqa
4 years ago
Dear Valued Customer, we hear you on this and this is definitely not the experience we have in mind for our customers. We understand that our staff has already contacted you to resolve the issue. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. or call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
The officer is very helpful and efficient. He is knowledgeable and patient. He is able to solve my issues. Thank you!
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Data achiziției: 23/08/2021
0
Partajați
Client de încredere
Verificată de Etiqa
4 years ago
Very friendly n give clear detail of the information I nid.
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Premiile noastre independente recunosc cele mai bune mărci pentru serviciile oferite clienților. Câștigătorii sunt desemnați în funcție de evaluările pe care le primesc de la clienții lor.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
