Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

ESE Direct Recenzii | Recenzii ale serviciului de clienți pentru https://www.feefo.com/reviews/ese-direct | Feefo

Afișarea tuturor 3,521 recenziilor

Customer

7 years ago

Data achiziției: 08/09/2017

Ce a spus Customer despre ESE Direct:

Brilliant Service from start to finish items dispatched and received with no issues Keep up the good work guys

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Hi Andy :)

Thank you so much for your kind words, we really appreciate you taking the time to leave us such a great review!

We hope you enjoy your product, and to welcome you back as a customer again in the future.

Have a great day :)

Evaluări de produse

Client de încredere

7 years ago

Data achiziției: 04/09/2017

Straightforward ordering

Order was placed online and the process was simple. Delivery arrived within a couple of days of ordering

Ryan - Customer Care

ESE Direct

7 years ago

Many thanks for your positive review of ESE Direct. We look forward to assisting you again in the near future.

Evaluări de produse

Customer

7 years ago

Data achiziției: 31/08/2017

Ce a spus Customer despre ESE Direct:

Quick and reliable service, all items received on time as informed.

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Hi Luke

Thank you so much for your positive review of ESE Direct. We are delighted that you are happy with the service from us :)

We hope to welcome you back as a customer again in the future.

Thank you

Customer

7 years ago

Data achiziției: 17/08/2017

Ce a spus Customer despre ESE Direct:

Communication could have been a lot better. We were under the impression the cupboard would be delivered on the 5th September, but it wasn't delivered until a good week later.

Ryan - Customer Care

ESE Direct

7 years ago

Good Afternoon. Thank you for your review, we do appreciate all feedback and we are always looking at ways of improving in the future.

Customer

Burgess Hill

7 years ago

Data achiziției: 21/08/2017

Ce a spus Customer despre ESE Direct:

All OK- but advance notice of delivery would be helpful

We wee promised 48 notice of delivery. In the event, the order arrived without notice. Only by chance was there someone to receive it, and help to unload it.

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Hi Richard

Thank you for taking the time to leave us your feedback. We are sorry to learn that your 48 hours notice phone call did not take place - we will speak with the courier to establish what happened, and ensure that it does not happen again.

Thank you

Client de încredere

7 years ago

Data achiziției: 23/08/2017

Service, spot on!

Prompt, uncomplicated service. Would buy again from you and recommend to others should the situation arise.

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Hello!

Thank you so much for your kind words, and for taking the time to leave us such a great review.

We look forward to the opportunity of assisting you again in the future.

Thank you

Evaluări de produse

Client de încredere

7 years ago

Data achiziției: 05/09/2017

Excellent service arrived much sooner than expected

Ryan - Customer Care

ESE Direct

7 years ago

Good Afternoon. Thank you for your positive review it is much appreciated, we do hope to hear from you again soon.

Evaluări de produse

Customer

7 years ago

Data achiziției: 23/08/2017

Ce a spus Customer despre ESE Direct:

Great service. From paying pro-forma the equipment was with us 24 hours later!

Ryan - Customer Care

ESE Direct

7 years ago

Hello Kevin. Thank you for your review its great to hear that everything has gone smoothly, we do hope to hear from you again in the future.

Evaluări de produse

Customer

7 years ago

Data achiziției: 31/08/2017

Ce a spus Customer despre ESE Direct:

From order to receipt, the process was easy once I had set the account up. Very quick delivery

Michelle - Customer Care Supervisor

ESE Direct

7 years ago

Hi Melody

Thank you very much for your positive review of ESE Direct. We really do appreciate your kind words.

We hope to welcome you back as a customer again in the future.

Thank you

Evaluări de produse

Customer

7 years ago

Data achiziției: 04/09/2017

Ce a spus Customer despre ESE Direct:

GOODS DELIVERED QUICKLY, GOOD QUALITY AND SERVICE

Ryan - Customer Care

ESE Direct

7 years ago

Hello Stephen. Thank you for taking the time to leave your positive comments it is greatly appreciated. We do hope to hear from you again soon in the ear future.

Evaluări de produse

Nu ai primit o invitație de evaluare?

Despre ESE Direct

Established in 1975 ESE Direct is an award winning and ethical business, we pride ourselves on our friendly customer-centric approach and our technical expertise. For over 45 years, our valued customers have been at the heart of everything we do. Your continued loyalty has been fundamental in enabling ESE to become one of the leading UK suppliers of industrial storage, workshop equipment, health & safety products, materials handling, site & facilities equipment, changing room benches, furniture, lockers, and industrial mail order products.

Read all

0808 163 3811

Wensum Works, 150 Northumberland Street, Norwich, Norfolk, NR2 4EE, United Kingdom

Asistență pentru clienți

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Cum sunt colectate evaluările Feefo?

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Cum verificăm evaluările?

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