Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Recenzii ESE Direct

Afișarea tuturor 3,610 recenziilor

Customer

8 years ago

Ce a spus Customer despre ESE Direct:

Helpful

Polite, helpful, Good website layout, simple to use. Helpful customer care line, brilliant information repay, Bad: Slow on delivery, still waiting for product.

Evaluări de produse

Data achiziției: 18/01/2018

Customer

Wednesbury

8 years ago

Ce a spus Customer despre ESE Direct:

Recommended

Great product, great price. Little bit of a wait for delivery (approx 2 weeks) but that was communicated clearly so I can't complain.

Evaluări de produse

Data achiziției: 12/01/2018

Customer

8 years ago

Ce a spus Customer despre ESE Direct:

Fast delivery, excellent products. Ordered the First Aid Kits, one was specific for Kitchen use, which was just what we needed, all at a reasonable price.

Data achiziției: 30/01/2018

Customer

Canterbury, Kent

8 years ago

Ce a spus Customer despre ESE Direct:

Service good. Delivery rubbish

The treatment by ESE was good. They are let down with their choice of Parcel Force as a carrier. I had to cancel the order as the goods did not arrive. The ESE team were very helpful in trying to...

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Michelle - Customer Care Supervisor

ESE Direct

8 years ago

Good Morning

Thank you for your valued feedback. We are sorry for the issues you have faced with regards to the delivery of your order. We use a variety of couriers, dependant on the products ordered and the location. We are looking into the issues you have had with Parcel Force, to have them resolved moving forward.

We can confirm that your refund has been issued, and is now with your bank, so it will appear in your account within the next working week (dependant on your bank).

Please accept our apologies once again for the inconvenience you have faced, and we hope to welcome you back as a customer again in the future.

Thank you

Data achiziției: 29/01/2018

Client de încredere

8 years ago

A personal and helpful service

The Customer Services dept liaised with me very helpfully. Yes, I would recommend ESE Direct.

Evaluări de produse

Data achiziției: 30/01/2018

Customer

8 years ago

Ce a spus Customer despre ESE Direct:

Quality product King drip tray

Website easy, products good quality and good value. Fast delivery and an ivoice without having to chase. Perfect.

Evaluări de produse

Data achiziției: 28/01/2018

Customer

8 years ago

Ce a spus Customer despre ESE Direct:

Not very good, we paid 4 weeks ago and just been advised that we will have to wait another three weeks as the order was not processed. :(

Michelle - Customer Care Supervisor

ESE Direct

8 years ago

Good Morning

Thank you for your feedback. We are so sorry that you have experienced this inexcusable error - this is being investigated as we speak, so that we can ensure this does not happen again.

Following your conversation with my colleague yesterday, your order will be delivered early next week, and we will call you again towards the end of this week, with a further update.

Please accept our sincerest apologies for the inconvenience you have faced.

Thank you

Evaluări de produse

Data achiziției: 16/01/2018

Client de încredere

8 years ago

Efficient order and delivery systems. It was a straight forward and hassle free service which I would recommend to other would be purchasers.

Data achiziției: 26/01/2018

Customer

8 years ago

Ce a spus Customer despre ESE Direct:

A1 transaction.

Perfect transaction and delivery. Smooth as it should be.

Evaluări de produse

Data achiziției: 25/01/2018

Customer

chard somerset

8 years ago

Ce a spus Customer despre ESE Direct:

sent next day were very helpful on the phon

Evaluări de produse

Data achiziției: 24/01/2018

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Feefo Trusted Service Awards

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Ce sunt Trusted Service Awards

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ESE Direct Recenzii

BQ Laminate Top General Purpose Workbench 1200w x 600dMai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiNot received yet, will update when we have it, built and in use,

INDUSTRIAL 9 TREAD MOBILE STEP D/H PVCMai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiGood quality, robust. Just the job.

4 Tread White Metal Folding Steps 980mm to top treadMai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiThe steps are strong and steady, but not too heavy to lift. They feel safe to use and fold flat for easy storage.

Drip Tray (King)Mai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiGood quality drip tray...

Sloping Top Workdesk With Security Cupboard 1100mmH x 920mmW x 450mmD (Drawer / Cupboard Colour: Dark Blue (RAL5017))Mai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiNot had the order yet !!!!!

Black Steel Kick Steps / Push along steps 430 highMai multe recenzii pentru acest produsVizualizați site-ul web al produsuluiAs an electrician this is the perfect height for working at ceiling level and when installing downlights it’s a simple kick and jump onto the next light.

3 Position Sack Truck With 250kg Capacity - 1280mmH x 470mmW x 470mmDMai multe recenzii pentru acest produsVizualizați site-ul web al produsuluivery strong easy to store and use good price as well

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