Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Equine Essentials Direct Recenzii | Recenzii ale serviciului de clienți pentru {{merchantUrl}} | Feefo

TC

Trusted Customer

Verificată de Feefo

Berkshire

10 years ago

Ce a spus Trusted Customer despre Equine Essentials Direct:

Very good

The item was slow to arrive and we had a problem with one of the pairs of jodhpurs. The staff were excellent in sorting it out so very pleased with the results

Evaluări de produse

Data achiziției: 05/03/2016

0

TC

Trusted Customer

Verificată de Feefo

cheshire

10 years ago

Ce a spus Trusted Customer despre Equine Essentials Direct:

I ordered my item 9 days ago and still not received it , yet I have been asked to leave feedback pretty poor service if you ask me

Laura

Equine Essentials Direct

10 years ago

Hi

We are very sorry about the delay in getting the socks to you.

Many thanks

Sales

Evaluări de produse

Data achiziției: 09/03/2016

0

Client de încredere

Verificată de Feefo

10 years ago

Always annoying to order an item online saying in stock only to get a call few days later saying no stock and item no longer made. Having said that, message left was very apologetic and polite.

Laura

Equine Essentials Direct

10 years ago

Hi

Further to our email apologies that this order was on our website and not in stock - we have had some stock issues with our website and are addressing this as a matter of urgency.

Many thanks

Evaluări de produse

Data achiziției: 19/02/2016

0

TC

Trusted Customer

Verificată de Feefo

Leeds

10 years ago

Ce a spus Trusted Customer despre Equine Essentials Direct:

Cannot fault the service. Would not hesitate to use again

Laura

Equine Essentials Direct

10 years ago

Many thanks for your review for Equine Essentials Direct, we are glad that you were pleased with the service and value your opinions. Many thanks Laura

Evaluări de produse

Data achiziției: 12/12/2015

0

TC

Trusted Customer

Verificată de Feefo

Cumbria

10 years ago

Ce a spus Trusted Customer despre Equine Essentials Direct:

Not at all happy

I have been sent this feed back form and I still haven received my order I have called today at 9.10 am and the answer machine was still on .

Laura

Equine Essentials Direct

10 years ago

Dear Ann I am sorry you have had to leave us bad feed-back, we have been very busy in the shop this week and when we are busy we are unable to answer the telephone. We do however always reply to email so if ever you have a query it's always good to pop us an email. I have just looked into your order and our system has advised the payment was not successful - so we have never received payment for this order. I have sent you an email to provide full proof and details of this. Kind regards Laura

Data achiziției: 19/02/2016

0

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Trusted Customer

Verificată de Feefo

Buckinghamshire

10 years ago

Ce a spus Trusted Customer despre Equine Essentials Direct:

Excellent service!

I was very impressed, I bought two cheap headcollars, that are great, and I ordered 2 pairs of jodphurs. When one of the pairs was not in stock, a lady phoned me immediately and said she would give...

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Laura

Equine Essentials Direct

10 years ago

Thanks so much for your review of Equine Essentials. It is always appreciated to receive information on our service - and even more welcome when it's such a lovely review as yours is. Many thanks Laura

Evaluări de produse

Data achiziției: 17/02/2016

0

Client de încredere

Verificată de Feefo

10 years ago

Brilliant

I didn't realise it was collect only. .. they soon realised my mistake and refunded my money x

Data achiziției: 30/01/2016

0

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Trusted Customer

Verificată de Feefo

Seaham, Co. Durham

10 years ago

Ce a spus Trusted Customer despre Equine Essentials Direct:

Excellent!!!

Excellent service, would definitely recommend use again. Many thanks

Evaluări de produse

Data achiziției: 16/12/2015

0

Client de încredere

Verificată de Feefo

10 years ago

GREAT PRODUCT a1

A1

Evaluări de produse

Data achiziției: 27/11/2015

0

Client de încredere

Verificată de Feefo

10 years ago

Poor communication

I ordered a pair of muck boots with a delivery time stated of 2-3 working days. After a week i called and chased them to be told there was possibly an issue with the order and that i needed to speak...

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Laura

Equine Essentials Direct

10 years ago

Thanks for your feed back we are very sorry that on this occasion we have not been absle to provide you with a top service. We have emailed you a discount code to use by way of an apology should you wish to use us again. Many thanks and again apologies. Sales Team

Evaluări de produse

Data achiziției: 06/01/2016

0

Equine Essentials Direct Recenzii

HyPERFORMANCE Melton Ladies JodhpursMai multe recenzii pentru acest produs (11)Vizualizați site-ul web al produsuluiReally good quality jodhpurs would buy again

Saxon Warm-Up Cotton Jodhpurs AdultMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluiVery impressed with the quality of these jodhpurs

Hunter Welly SocksMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluiCan't rate as still waiting for them to arrive

John Whitaker Red. White & Blue Twist Crystal Chain Brow bandMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluiNot in stock and no longer made so can't review

HyPERFORMANCE Melton Ladies JodhpursMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsului

HyPERFORMANCE Melton Ladies JodhpursMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsului

Budget Nylon HeadcollarMai multe recenzii pentru acest produs (4)Vizualizați site-ul web al produsuluiReally good every day headcollar - super price.

HyPERFORMANCE Melton Childrens JodhpursMai multe recenzii pentru acest produs (3)Vizualizați site-ul web al produsuluiI think these were the ones we returned, but only because my daughter didn't like them.

Saxon Cotton Warm-Up Jodhpurs - ChildsMai multe recenzii pentru acest produs (2)Vizualizați site-ul web al produsuluiFine - not really used yet.

Ariat Devon III Zip KidsMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluiLovely boots & excellent value.

Ariat Heritage III ZipMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluiBeautiful boots, comfortable and look great.

Muck Boot Company Muckmaster HiMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsuluiGREAT BOOTS WOULD RECOMMEND TO ANYONE.

Muck Boot Company Arctic AdventureMai multe recenzii pentru acest produs (1)Vizualizați site-ul web al produsului

Cum sunt colectate evaluările Feefo?

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Cum verificăm evaluările?

Cum ne ocupăm de evaluările false?