Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Recenzii easyJet holidays

Afișarea tuturor 30,050 recenziilor

Client de încredere

Verificată de Feefo

3 years ago

Such an easy site to navigate, makes it really easy to complete your booking.

Nish

easyJet holidays

3 years ago

Thanks so much for giving us your take on how we're doing. We're glad that you're having a great experience with our website!

Peter White

Verificată de Feefo

3 years ago

Ce a spus Peter White despre easyJet holidays:

Difficult site online

Online site very difficult phoned office who were very good and consequently booked holday

Nish

easyJet holidays

3 years ago

Thanks so much for your feedback and for taking the time to leave a review. We’re always looking for ways to improve our website/apps and will be happy to take these comments on board.

David Harrisson

Verificată de Feefo

3 years ago

Ce a spus David Harrisson despre easyJet holidays:

MAKE IT EASIER TO LOG IN

DIFFICULT TO LOG IN,

Jack

easyJet holidays

3 years ago

Hi there, thanks for getting in touch to feed this back. Are you able to confirm what exactly it was that made it difficult to log in? Hopefully we can provide some tips to help speed this up in future and your specific feedback can help our web teams create a more user friendly interface, thanks!

Client de încredere

Verificată de Feefo

3 years ago

Good choice of holidays good value and was easy to book

Nish

easyJet holidays

3 years ago

Thanks for letting us know you found it easy to use, we love to hear it!

Client de încredere

Verificată de Feefo

3 years ago

I booked the same holiday on the same day and it was cancelled. When I rebooked at a different airport it was £100+ more expensive. Didnt receive any support or assistance.

Jack

easyJet holidays

3 years ago

Hi there, thanks for getting in touch to feed this back. Our booking system is dynamic, which means during the booking process the price may change. Unfortunately, this also means that due to the way that dynamic pricing works, the price in some cases can change in the space of a few hours and will continue to get more expensive closer to departure due to the lack of availability. As you've mentioned, this is regarding a previous booking with us. Are you able to confirm if you've logged a formal complaint regarding this? If not, you can make a complaint by submitting the contact form on our website here 👉 https://www.easyjet.com/en/holidays/info/contact-us Our dedicated team will aim to respond within 28 days, but please be aware this can take longer during busy periods.

Barbara Oneill

Verificată de Feefo

3 years ago

Ce a spus Barbara Oneill despre easyJet holidays:

Booking process was simple , no complications

Nish

easyJet holidays

3 years ago

Thanks for letting us know you found it easy to use, we love to hear it!

Jonathan Thorndike

Verificată de Feefo

3 years ago

Ce a spus Jonathan Thorndike despre easyJet holidays:

As i had to cancel return flights to manchester for nxt 2023 only got voucher £13 back

Jack

easyJet holidays

3 years ago

Hi there, thanks for getting in touch to feed this back to us. I can see that this is regarding a cancelled booking, and we've issued a £120 voucher to use on a future booking? If you're still unsure about this, you can contact us via a number of different ways. We can be contacted over the phone on 0330 551 5160, alternatively you can contact us via social media: Twitter: @easyjetholidays Facebook: easyJet Holidays Instagram: easyjetholidays You can make also submit a contact form on our website here 👉 https://www.easyjet.com/en/holidays/info/contact-us Our dedicated team will aim to respond within 28 days, but please be aware this can take longer during busy periods.

Client de încredere

Verificată de Feefo

3 years ago

Fantastic service and very helpful staff.

Nish

easyJet holidays

3 years ago

Really glad to hear this! We appreciate the lovely feedback.

Client de încredere

Verificată de Feefo

3 years ago

Easyjet bookindg

I booked a holiday with Easyjet and it was so simple and the cost was so good, l checkef the same hotel direct and they couldn't match the Easyjet price.

Nish

easyJet holidays

3 years ago

Thanks for letting us know you found it easy to use, we love to hear it!

Christopher Clayton

Verificată de Feefo

3 years ago

Ce a spus Christopher Clayton despre easyJet holidays:

EXCELLENT SERVICE

Easy online booking

Nish

easyJet holidays

3 years ago

Thanks for letting us know you found it easy to use, we love to hear it!

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Cum sunt colectate evaluările Feefo?

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Cum verificăm evaluările?

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