Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Directline Flights Recenzii

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Serviciu

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Afișarea tuturor 17,581 recenziilor

Val

COCKERMOUTH

6 years ago

Ce a spus Val despre Directline Flights:

Not as straightforward as it might have been.

I had to ask for help with printing off my boarding cards. I wished I had used the Easyjet site.

Sara

Directline Flights

6 years ago

Dear Miss L Thank you for your feedback. If you make your booking with us, the process to print boarding passes is the same as booking directly with easyJet. We can also post them if any customers don't have access to a printer. Best regards Katie. Customer Service Team Directline Flights.

Client de încredere

6 years ago

Booking went perfectly smoothly

Efficient & easy to use

Mr Mcseveney

6 years ago

Ce a spus Mr Mcseveney despre Directline Flights:

beat airline price

Client de încredere

6 years ago

It was easy to book with them

I would certainly book with them again

Client de încredere

6 years ago

Just followed instructions all pretty straight forward

Mr Swain

6 years ago

Ce a spus Mr Swain despre Directline Flights:

Excellent service

I would recommend your service to anyone. Very good on the phone and the back up service is excellent .

Sara

Directline Flights

6 years ago

Dear Mr S. Thank you for your feedback. The team thoroughly enjoy helping customers with any queries they have and get great satisfaction from receiving lovely comments like this. Best regards Sara Directline Flights Customer Service Team.

Mrs Moghul

6 years ago

Ce a spus Mrs Moghul despre Directline Flights:

I would certainly recommend them friends. They are excellent.

Mrs Bloor

Berkshire

6 years ago

Ce a spus Mrs Bloor despre Directline Flights:

Appalling service & hidden costs

Be honest with the admin fee that doesn’t appear on the booking page and is hidden in the T&C’s - a dreadful way to make money.!

Sara

Directline Flights

6 years ago

Dear Mrs B Thank you for your feedback. I am sorry that you missed it, our service fee is listed as a separate item in the Flight Price box and included again in the total. I do hope that this addresses your query. Best regards Sara Customer Service Team.

Mrs Tafelmacher

Hereford

6 years ago

Ce a spus Mrs Tafelmacher despre Directline Flights:

Not perfect.

you could have had a phone. You could have warned me that Easyjet was not immediately aware that I had a seat on their plane. The seat you allocated me as someone requiring special assistance was too...

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Sara

Directline Flights

6 years ago

Dear Mrs T. Thank you for your feedback. easyJet automatically allocated your seats in row 7 on your outbound flight and row 6 on your inbound flight. I expect that these seats were the closest available to the front of the aircraft. Our telephone number is on our website, under the 'contact us' section. If you need any further help please call one of the team on 020 8239 3333, or 0800 408 5619 (free from a landline) and they will be happy to assist you. Best regards Sophie. Directline Customer Service Team.

Client de încredere

6 years ago

Excellent service for those who are not computer literate

Patient and helpful Katerine was very efficient.making the booking extremely easy

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