Cum sunt colectate evaluările Feefo?

Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.

Cine poate lăsa o evaluare Feefo?

Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.

Cum verificăm evaluările?

Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.

Cum ne ocupăm de evaluările false?

Feefo împiedică oamenii să lase evaluări false, deoarece invităm doar cumpărătorii verificați să dea feedback.

Directline Flights Recenzii

https://www.directline-flights.co.uk

Directline Flights have been helping customers to compare and book flights since 2007.

Serviciu

ratingurile din ultimul an

Afișarea tuturor 17,581 recenziilor

Client de încredere

5 years ago

Phone was answered in good time & my problem sorted quickly

Mr Brown

5 years ago

Ce a spus Mr Brown despre Directline Flights:

Excellent customer service. Very informative all staff I have had e.mail me

They are very patient and understanding for I panic and get things misunderstood but they are very patient and kind lovely people.

Sara Bradley

Directline Flights

5 years ago

Dear Mr B Thank you for your feedback, I will make sure that this is passed to the team at our meeting tomorrow. It makes us all very happy when we receive lovely comments from our customers. Best regards Sara Customer Service Team.

Deborah Mills

Manchester

5 years ago

Ce a spus Deborah Mills despre Directline Flights:

Katrine was so knowledgeable and helpful

No que to get through and spoke to katrine who helped to sort out the problem l had she even offered support at a later if needed l will definetly recommend and use directline in the future she is a...

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Sara Bradley

Directline Flights

5 years ago

Dear Ms M Thank you so much for your lovely comments, I will make sure that these are passed to Katrine, she will be thrilled. Best regards Sara Customer Service Team.

Mr Cox

Hastings East Sussex

5 years ago

Ce a spus Mr Cox despre Directline Flights:

She was very good and helpful to us and when we had to change our flight ..

They were very helpful and we would get them to do it again

Mrs Margaret Williams

5 years ago

Ce a spus Mrs Margaret Williams despre Directline Flights:

Very good telephone service

Mr Hagans

5 years ago

Ce a spus Mr Hagans despre Directline Flights:

Customer Care the American Way

rang us straight away when there was a problem. woman was extremely pleasant, clear and did her job and reassured us. top experience

Michae Mcmackin

5 years ago

Ce a spus Michae Mcmackin despre Directline Flights:

great customer service

they lost my refund i was informed when I made contact with them . They then paid me the refund into my account within 5 minutes . great service.

Mary Power

London

5 years ago

Ce a spus Mary Power despre Directline Flights:

Excellent service. Friendly and helpful adviser. Also very quick to respond to my request and it was good to speak to a person.

Mr Jackson

5 years ago

Ce a spus Mr Jackson despre Directline Flights:

Angie was great!

Angie was great. Very patient whilst I jiggled dinner and finding my wallet..! Very prompt and professional.

Client de încredere

5 years ago

Directline Flights booked my flights efficiently and curteously.

I had tried to book my return flights online with easyJet with great difficulty and out success. So I turned to Directline Flights who completed my booking efficiently and with great curtesy and...

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