but not got my voucher which was suport to get after 60days have rang and got told it was on its way
Debenhams Travel Insurance
Debenhams Travel Insurance
10 years ago
Hi Christina. I am sorry to learn that you are yet to receive your gift card. I have looked into this and can confirm that one was sent to your email address on the 17.04.15. Please check your spam/junk folder as our emails can filter into these and go unnoticed. If you are still not able to locate your gift card please let me know by contacting me at debenhamstravelinsurance@rockinsurance.com.
Steve
0843 numbers are expensive to call if changes need to be made and VERY slow to answer these calls.
Debenhams Travel Insurance
Debenhams Travel Insurance
10 years ago
I am sorry to hear that you experienced delays in getting through to us on the phone; please accept our apologies. We have been receiving high call volumes to which our highly trained customer service team have been working through in a professional and timely manner. I appreciate your frustration and thank you for your patience in this matter.
Steve
Have used over the years and have always been very happy and confident with the service I have received and very eeay to do over the phone good service and very clearly explained
Evaluări de produse
Data achiziției: 18/05/2015
0
Partajați
Client de încredere
10 years ago
Very friendly and helpful
Data achiziției: 22/04/2015
0
Partajați
Client de încredere
10 years ago
took 30 mins to get to speak to an adviser re medical condition !
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
