cottages.com Recenzii

Response on behalf of the Owner; We are very sorry that you had a disappointing stay at Old Brewery cottage due to not being warm enough. If you had contacted us again to say you were still having problems, we would have been able to visit and establish how you were making use of the heating and give some guidance. Our guests comfort and enjoyment is very important to us and we clearly state this in the welcome letter and ask for you to contact us with any problems. A local friend you spoke to on your departure was made aware that you were leaving because you were cold and he passed this on to us. This prompted us to put the heating back on and the cottage was cosy in no time at all. It was an unseasonably cold week and an average bill would be in the region of between £35 and £40 for a cold week. The cottage is all electric - Your electricity payment for the six days you stayed was £14.70 which indicates that you did not have the heating on very much at all. The electric boiler is 6kw and there are plenty of radiators which all get warm which is better than having a couple of radiators that are boiling hot. The advice we give to our guests is not to leave the heating on high when going out for the day as this will result in a larger bill. The meter will be busy when you first turn the heating on but as soon as the cottage is up to temperature, the boiler cuts out and the meter calms.