Cosyfeet Recenzii

Thank you for your feedback. We understand how you feel about the extra fees, however this is out of our control. This year the US government imposed an extra 10% tariff on top of the existing duties, fees and taxes that were already required. This completely out of our control. Please accept our apologies for any disappointment and inconvenience this may cause. If we can be of any further assistance please do not hesitate to contact us.

Thank you for your feedback. We can see by our records that we tried to contact you on the 5th December and an answerphone message was left. We were enquiring as to whether the toggle had come off the lace or if the actual lace had broken? Please confirm what the issue is with the lace, as if its the toggle that's come off this can easily be fixed however if its the actual lace the has broken a replacement will be needed. We will look forward to hearing from you.

Thank you for your feedback. We can see by our records that the order has reached the hub in Buffalo, however it has not reached us in the UK yet. We will go ahead an process the refund, this will show in your account within 4 working days. If we can be of any further assistance please do not hesitate to contact us.