I stopped using to Coals2U a couple of years ago as the website never seemed to work properly for me and I ended up ringing in orders.
Tried them again this Winter, website is much better, customer...
Please accept our apologies for the quality of the fuel you received. Due to coal being a natural product, it’s sometimes hard to exactly control the quality, though all of our coal is strictly screened and washed before being bagged. If you’d like to talk about this further, please don’t hesitate to contact us by calling 0845 450 1474, or emailing feedback@cplindustries.co.uk. Thank you for bringing this to our attention.
Warm Regards
Rebekah
Evaluări de produse
rebekah.barnett@cplindustries.co.uk
Coals2U
11 years ago
Please accept our apologies for the quality of the fuel you received. Due to coal being a natural product, it’s sometimes hard to exactly control the quality, though all of our coal is strictly screened and washed before being bagged. If you’d like to talk about this further, please don’t hesitate to contact us by calling 0845 450 1474, or emailing feedback@cplindustries.co.uk. Thank you for bringing this to our attention.
Just found out that the same fuel is available far cheaper elsewhere so will not be using you again
Coals2U
Coals2U
11 years ago
We’re really sorry to hear that you’re leaving us. Though we try our hardest to provide our customers with the most competitive prices we can’t always keep up with everyone. We’re pleased to hear that you were happy with your order itself, and hope that we’ll see you again in the future.
Warm Regards
Rebekah
My only criticism would be on the rare occasion I have phoned to place an order (when I've not been on-line) there is no way for the call center to access my delivery information etc. I did not...
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
