Repeated orders of fire lighters never delivered so stopped ordering them. Left my new mobile number on the site so that someone could contact me to notify me of delivery date but no-one bothered. ...
Vizualizați mai multe
Coals2U
Coals2U
11 years ago
Thank you for taking the time to leave your feedback. As we explained via an email sent to you 30/7/15, any details changed on your account following an order are not then attached to the order, and as a result we attempted to call the number that was on your account when the order was placed. This has now been updated on our system. We saw only one order of firelighters on your account and would like to apologise for them not being delivered. Our delivery drivers will attempt to deliver to the safest and easiest location for customers, but we're sorry that we got it wrong this time. Feel free to leave instructions for your driver in the 'Delivery Information' box at the checkout, just in case you have to pop out when your delivery is due. We've sent you a little gift via email, and hope that you'll choose to give us another chance.
Warm Regards
Rebekah
Evaluări de produse
Data achiziției: 07/07/2015
0
Partajați
Client de încredere
Verificată de Feefo
11 years ago
Great service, great reminders and great delivery!
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Colectăm în mod independent feedback în numele întreprinderilor care lucrează cu noi. Platforma noastră ajunge doar la cumpărători verificați, astfel încât poți fi sigur că citești evaluări de la clienți reali.
Doar clienții care fac dovada achiziției pot lăsa o evaluare Feefo. Asigurăm acest lucru prin contactarea cumpărătorilor imediat după tranzacție.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Verificăm dacă evaluările provin de la clienți autentici, comparându-le cu o vânzare sau o tranzacție. Oamenii sunt invitați să lase o evaluare doar după ce au cumpărat de la firma respectivă.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
